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Royal Gold Casino Review

Lead Author: Nicholas Crouch
Last Update: 24/01/2024

Please note: This online casino cannot be recommended by us at the moment. Please choose an alternative operator from the best online casinos.

After launching in 2018 to become one of the latest additions to Nektan’s casino empire, Royal Gold Casino is an online casino that has been built with slot fans clearly in mind. Indeed, over 600 games are available on the site, with more than 450 comes coming in the form of online slots, while the site utilises the likes of Microgaming, Yggdrasil, NetEnt and IGT to put together its game catalogue.

🥇 Royal Gold Casino
Rating 4.0 / 5.0
🎲 Total Number of Games 600+
💻 Software Provider NetEnt, Microgaming, NextGen Gaming
🎁 Welcome Bonus
⚖️Regulation
🏆 Royal Gold CasinoPlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

With so many new online casinos entering the market, though, it can be hard to tell them apart, let alone know if they are any better than the more established brands out there. This Royal Gold Casino review, therefore, will, in the following sections, carefully analyse all aspects of the site, including its customer support, payment options, game selection, bonus terms, user interface and more.

Overview of Our Experiences

There is no doubt that the first thing players will notice about Royal Gold Casino is the £500 welcome bonus afforded to new players. This bonus is indeed impressive and is spread across a players first three deposits. What’s more, new players at the site can also get 10 free spins on the popular Starburst game simply by verifying their account via mobile after registering.

The other eye-catching offering is the huge selection of over 600 games that the site offers to players. These titles span table games, live casino games, instant win games and progressive jackpot games, but the majority do come in the form of online video slots.

Company Nektan (Gibraltar) Limited
Address Suite 971, Europort Road, Gibraltar, GX11 1AA
Registration Number N/A
Regulation / License UKGC, GGC
Phone 020 3752 3399
Email touchmobile.support@nektan.com
Live Chat 08:00 to 00:00 (GMT) Daily

As the operator is licensed by the UK Gambling Commission, it can legally offer its services in Britain. Indeed, any gambling operator wishing to access the UK market needs to have this gambling license and British-based players should never register at a gambling site that doesn’t have one. For good measure, this brand is also licensed by the Gibraltar Gambling Commission too.

Customer support at Royal Gold Casino is provided by its parent company, Nektan (Gibraltar) Limited), with players able to contact them via live chat, phone or email between 8am and midnight every day.

Royal Gold Casino Check: Scam or Not?

The fact alone that this online casino is licensed and regulated by two esteemed gambling regulatory bodies means players can feel safe when playing on this site and be sure that there isn’t a Royal Gold Casino scam in operation.

They have had to prove themselves as a capable, trustworthy and secure gambling operation in order to obtain licenses from the UK Gambling Commission and its Gibraltarian counterpart. Indeed, these bodies have conducted various background checks on the company prior to issuing a license, ensuring it has no connections to criminal activity and also that it has adequate financing to offer the services it claims.

What’s more, they use random number generators (RNGS) on all of their virtual games (as well as tested shuffling practices on live games), in order to guarantee players a fair and transparent game outcome that is not manipulated in any way.

Should a player come into dispute with Royal Gold Casino regarding any bet and can’t come to a resolution with this operator, the case will be passed on to IBAS (Independent Betting Adjudication Services) who will review the case, with the casino honouring any decision that the body makes.

Overview of the Offers from Royal Gold Casino

In order to collate their game catalogue, Royal Gold Casino has partnered with numerous software providers, including – but not exclusive to – NetEnt, NextGen Gaming, Yggdrasil, IGT, Microgaming and Evolution Gaming. In total, over 600 games are available at this online casino, including slots, jackpot games, table and live casino games, and instant win games.

The Website of Royal Gold Casino
Royal Gold Casino Homepage Games at Royal Gold Casino UK

Online Casino

Although Royal Gold Casino is geared primarily to fans of the slots, the site does have a well-rounded selection of casino titles also available. Indeed, the site’s live casino section is particularly impressive, with games provided by the market-leading Evolution Gaming software, while a series of table games are also available. Players can enjoy a range of Casino Poker, Baccarat, Dream Catcher, Blackjack and, of course, Roulette games.  If you’d like to learn more about the best live casinos around, check out our latest reviews.

Instant Win games are also in no short supply, with a range of Keno, Lottery and Scratchcard titles on the site, enabling players to turn small stakes into big wins quickly. Likewise, the extensive collection of progressive jackpot games – which sees player stakes added to a constantly growing jackpot – are also available, inevitably drawing players in as the jackpots continue to rise.

However, the star to the show at Royal Gold Casino is undoubtedly the vast number of slot games. The likes of Wolf Gold, Bonanza, Cleopatra, Staburst, Aloha Cluster Pays, Immortal Romance, Wild Gladiators, King Kong Cash and Finn and the Swirly Spin are all available to play on the site. Video slots have long been a staple of the casino experience and are especially popular as they are easy to play, only require low stakes, but can still produce big prizes, with many games offering a high RTP (return to player) rate often around the 97% mark – making them some of the best value casino games in the industry.

Royal Gold Casino Bonus: Check Out the Offer

New players at this online casino are eligible to receive a welcome package worth £500 as well as 100 free spins. Of course, this Royal Gold Casino bonus is not “free money”, it comes in the form of deposit bonuses, with multiple bonus terms attached to it.

Their welcome bonus comes in three parts. First, players can get up to £100 as part of 100% matched deposit bonus, with 10 free spins on Cleopatra also awarded. Then, with the second deposit, players get another 100% bonus, this time up to the value of £150, with 25 more Cleopatra spins. The third and final part of the welcome bonus is a 50% matched deposit bonus up to the value of £250 (meaning you need to deposit £500 to get the maximum bonus) with the final 65 spins awarded. The good news is that players can get all of the free spins as long as they deposit at least £10 on each occasion.

Deposit Bonus £500 Welcome Bonus
Bonus Condition 40x Wagering Requirement and 5x Max Bonus Winnings
Validity 28 days
Other Promotions Multiple Weekly Promotions

As far as things go, Royal Casino, like many of the best casino bonuses, appear to offer an enticing package. However, we need to dig a little deeper into the terms to assess the real value. Unfortunately, the bonus effectively needs to be wagered 80x (40x the bonus amount and deposit combined) before it can be withdrawn as cash, while there is also a 4x limit on winnings from the bonus (effectively maximum winnings of £2,000). This a high wagering requirement, although it’s not completely insurmountable. The free spins bonus has better terms, with a 40x wagering requirement of the spins’ bonus value only, with the Cleopatra spins valued at 20p each. Again, though, there’s a 4x limit on winnings.

There is also a variety of other promotions and offers that players can enjoy, although these do tend to be regularly updated and changed. Game tournaments are often found on the site, pitting players against one another with the certain objectives on the game in question, with top ranking players awarded with cash prizes or bonuses.

For those who like to stake big, too, they can make the most of Royal Gold Casino’s VIP scheme, although players will need to have deposited at least £2,000 on the site in order to join the lowest rung of the VIP ladder. As soon as you become a VIP, you are a member for life and designated your own account manager, faster withdrawals and a great selection of bonuses and gifts from the site.

Additional information and research are always welcome, so we believe you will appreciate one more suggestion from us. If you read our review of Big Win Vegas casino online, you will find out that there are operators with dozens of daily and weekly promotions worth exploring. Before spending your money, make sure you are making the right choice.

Deposit and Payout at the Casino

While Royal Gold Casino and many Nektan casinos in general do a great job in many areas of the business, there is one area that they need to improve upon: payments. That said, it’s not that payments are a complete problem – deposits, for example, are top quality, the issue is with withdrawals, as we’ll soon discuss.

As mentioned, deposits at Royal Gold Casino are excellent. Players can add from just £10 to their account with no fees applied. Players also have a superb choice of modern payment options available to them, ranging from e-wallet services like PayPal, Neteller, Skrill and paysafecard, to mobile payment provider Boku, as well as the classic debit and credit card payments involving MasterCard, Visa and Maestro.

Payment Options of Royal Gold Casino
Payment Options at Royal Gold Casino
Deposit Options Visa, Mastercard, Skrill, Neteller, Trustly, Paysafe, PayPal, Boku
Minimum Deposit £10.00
Fees N/A
Accepted Currency GBP
Payout Options Bank Transfer

Unfortunately, everything turns a bit sour when a player wants to take money out of the site, as the operator only allows players to make withdrawals using wire bank transfer – for which they must email the customer support team in order to request. This is an archaic method and does not fit in with the rest of what is otherwise a modern online casino experience.

Security and Regulation

By boasting gambling licenses from both the UK Gambling Commission and the Gibraltar Gambling Commission, it is clear that they have been thoroughly checked to ensure it is a safe and legitimate operator – a huge plus as far as our Royal Gold Casino review is concerned.

Indeed, in order to get – and keep – such licenses, the brand has had to prove it has sufficient finances to pay out all winning bets, that it promotes responsible gambling consistently, it offers as a secure platform for users, its game are fair (by using RNGS to produce results), while all data on the site is encrypted using 128-bit SSL technology.

Should a player come into dispute with the casino and the issue can’t be resolved in dialogue, IBAS (Independent Betting Adjudication Services) will be used to review and resolve the conflict, with the site required to follow the body’s directives, whatever they may be. Looking for more information on the most trustworthy online gambling sites? You’ll find it at our homepage.

Customer Support

Like all Nektan casinos, Royal Gold Casino offers very good player support by offering live chat, telephone and email support between the hours of 8am and midnight (GMT) daily. Customer support representatives are well-informed and helpful, making finding resolutions to any issue very easy.

Usability of the Online Casino

While not a particularly eye-catching online casino in terms of design, Royal Gold Casino does offer players a very good interface that is very practical and easy to use. All games are accessible from the home page, as are support and account options.

No Royal Gold Casino App: Mobile Experience

Indeed, with the site utilising a basic but easy-to-use design, this translates very well for mobile players as the website is also fully responsive on all devices – including both mobile and tablet devices.

This means that Nektan have felt no need to create a Royal Gold Casino app – and rightly so. While apps are taking over the industry, a site that is already optimised for mobile should feel no need to follow in these footsteps. However, if you are interested in learning more about the best mobile casino apps available now, you can check out our review here.

Conclusion: An Abundance of Games and Bonuses

To conclude in our Royal Gold Casino review, this is a very good new online casino that offers players a top-notch range of games, as well as a more than generous £500 welcome bonus (not forgetting over 100 free spins to use on Cleopatra) and an excellent deposit process.

While this online casino could certainly improve when it comes to withdrawal options, it otherwise offers players a very good playing experience, especially when it comes to its usability on all devices. All-in-all, we can confidently say that Royal Gold Casino is one of the most trustworthy online casinos we can recommend playing at.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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