PlayFrank Casino Review

Top Slots Demo available!

Big Bass Bonanza
Starburst
Sweet Bonanza

And 1,500+ more slot games

Safety

Games and data security checked by	iTech LabsSectigoGamCare

Software Providers

Most famous game developers	NetEnt, Blueprint Gaming, Microgaming

Payment Methods

Exceptions	Attention: Only certain methods qualify for the bonus
Most popular payment services	PayPal, Trustly, paysafecard
Learn more about payments	Read more

Payout Times

Limits and important information	Withdrawals are paid within 48 hours. Players expecting their first payout may need to wait a little longer due to identity checks.
PlayFrank Casino Payout Details	Fast and Free Unlimited for UK Players Easy Payout Process
Learn more about payouts	Read more

RTP Rate

Monthly Payout Ratio	High, 96.09% on Average
Checked by	iTech Labs
Learn more about the payout ratio	Read more

Customer Support Options

Chat from	08:00-00:00 Email Chat
Available languages	English, Finnish, German, Spanish, Norwegian
Secure link to PlayFrank site	PlayFrankCheckedVisit Casino!

It can sometimes be a little tricky to be confident that everything is legitimate when you’re playing online. Most online casinos look fairly similar, and if you’re not sure what you’re looking for you might be a little nervous about playing somewhere new. That’s why we start at the beginning and work our way through the whole experience to make sure that you can play stress-free, knowing that PlayFrank Casino is no scam.

Overview of Our Experience – Is PlayFrank Safe?

PlayFrank has a colourful and fun aesthetic, which is easy to navigate and pleasing to use. Finding the game you are looking for is incredibly easy as you can choose to browse by category, filter by software developer, or search for individual game titles in the search bar.

As we’ve mentioned, this site has a huge number of games, and although slots make up a large majority of those on offer, there is also a really great selection of table games and live games too. Some sites can rely a little too heavily on their slots selection, so it’s good to see PlayFrank takes the other areas of online gambling seriously too.

We are interested in reviewing more than just the games themselves though. During this PlayFrank review we wanted to make sure that the other areas of the site were just as impressive. We took an in-detail look at the terms of the PlayFrank bonus as well as checking over the licences, customer support and payment options.

PlayFrank Check: Scam or Not?

The most important thing to look for on any casino site when you’re playing in the UK is a licence from the United Kingdom Gambling Commission. This is a legal requirement when operating in the UK, and the UKGC is known for its strict regulations and high standards. Happily, PlayFrank holds a licence from both the UKGC and the Malta Gaming Authority.

Although some people may be confused by the fact that it holds a licence from outside of the UK, this is simply because the company’s headquarters are based in Malta, and therefore it must also hold a licence from there. This is very common amongst online casinos as Malta’s tax laws make it a convenient and popular place to base an online casino. So having a licence outside of the UK, doesn’t necessarily mean a site is a scam or untrustworthy.

Why PlayFrank Is Not a Scam

• The PlayFrank licences comes from trusted regulatory bodies
• A high-end encrypted connection keeps you safe.
• World famous developers have put their trust in the casino to display their content.
• A large number of respected of payment providers
• Independent evaluators checked the fairness of all casino games.

A quick look at the payment methods is another way to put your mind at ease. PlayFrank accepts payments from a variety of household names such as PayPal and paysafecard, so you know that your transactions will be safe and secure. Similarly, it can be reassuring to see if there are any trusted sites affiliated with the casino.

In this case, BeGambleAware, GAMSTOP, and GamCare are all linked from the main site. As long as the correct licence is in place you know that you’re on a legal and legitimate site, but the addition of other trusted names and links can really set your mind at ease. This operator is fully licenced, so you can be sure there PlayFrank is no scam.

PlayFrank Bonus Offer – Check Out the Promotions

Nearly all online casinos offer some kind of welcome offer, whether it’s matching your deposit with bonus money or free spins on one of their games. While these offers always look very tempting at first glance, there are usually quite stringent requirements to fulfil before you can actually claim any of the bonus. For this reason, you should always have a close look at any terms and conditions before committing yourself.

Although more straightforward than many welcome offers, we have to admit that the PlayFrank bonus is not the best we have seen. If you want to get an idea of some of the more generous ones, have a look at the best casino bonuses. PlayFrank offers its players a one-off welcome offer of 100% of up to £100, plus up to 50 spins on the Starburst slot. For a casino offering more spins check out the Red Spins bonus.

£100 is quite a bit less than many other casinos offer to match so this one is not off to the best start as it is, but the wagering requirements are also higher than what we would expect to see. Rather than only having wagering requirements on the offer amount, this casino also places requirements on the deposit amount too.

You must wager both the deposit amount and the bonus funds 35x to fulfil the requirements so that you can withdraw funds. Additionally, this all must be achieved within 7 days of the funds being credited to your bonus balance or it will expire.

There are some other conditions that you should be aware of if you’re interested in the welcome offer. The 50 free spins also have some requirements. The spins winnings must be wagered 40x before the bonus balance can be converted to a real money balance. This is particularly important as the bonus spins are only valid for 24 hours before they expire.

It’s also vital to check which games count towards the bonus; you don’t want to spend ages playing on a game that doesn’t contribute towards the wagering requirements. It’s worth checking individual games in the T&Cs, but roughly stated online slots count 100% towards the requirements, all games under “classic slots” count for 50%, and all table games and live casino games do not contribute.

The welcome bonus is really the main offer on this site, but it does also offer “Daily Challenges” under promotions. These are designed to be short games that you can play quickly on a break. They will have a quick objective, and if you achieve it then you can win extras, usually in the form of free spins.

Overview of the Offers from PlayFrank

It’s ovious this is a well-established casino when you have a look at the games that it has on offer. Not only does it feature a tremendous amount of games – over 1,500 slot games alone – it also has a really impressive variety of types, styles, and software developers to choose from.

Take your pick from games developed by over 30 different developers, including industry giants such as Red Tiger Gaming, Microgaming, and NetEnt. A really great feature on this site is that all of the games can be played on a “Play for Fun” mode (registered and depositing players only), allowing you to try them out first without betting any real money. This makes it the ideal place to have a go at a game that you haven’t tried before.

The Website of PlayFrank

Online Casino

Regardless of what kind of game you prefer to play, PlayFrank has you covered. As with many online casinos, slot games make up the majority of this site. You can choose from either classic slots or, if you’re more into animated graphics and special visual features with low, medium and high variance slots all available.

Filtering by software developer means that if you have a favourite game with a cool style you can easily find more games by the same company. Yggdrasil, a firm favourite known for its innovative game features, is unfortunately missing from the line up, but with so many other great names to choose from we can’t imagine that you’ll be left pining!

If you’re more interested in table games, this operator offers a whopping 138 different ones – far above the usual amount we see. There are many variations of blackjack, poker, and roulette to choose from, as well as slightly less common games such as pontoon, sic-bo, and baccarat.

As we’ve mentioned, there’s always the option for registered, depositing customers to play in free-play mode which is well worth taking advantage of since it means that you won’t lose any money while you’re becoming accustomed to a new game.

Live casino games are all the rage at the moment, and PlayFrank is in no danger of being left out of this trend. This site features almost 108 different live games, which is higher than almost all bar of the best UK online casinos. It includes all the classics, such as roulette, blackjack, baccarat, money wheels, and poker. If you are keen on live games, check out our best live casinos online.

This site has a normal amount of options for both depositing and withdrawing your money. When depositing from the UK you can use Debit Card, Trustly, PayPal, Bank Transfer, MuchBetter, Skrill and paysafecard. If you’re looking to withdraw your money, your options are Debit Card, Trustly, PayPal, Bank Transfer, MuchBetter and Skrill.

Fortunately, PayPal is an option for either kind of transaction and can lay claim to being one of the best PayPal casino sites. While overall the number of payment options is not huge, the presence of the major ones is a plus. The speed of payouts varies depending on the method you choose, but if you don’t want to wait check out some fast withdrawal online casinos.

Security and Regulation

As we’ve talked about further up, the most important thing you can look for at any online casino if you’re playing in the UK is a licence from the United Kingdom Gambling Commission. PlayFrank holds both a UKGC licence, and another from the MGA due to the fact that the company is based in Malta. It’s always vital to check which countries a casino’s licence is valid in as well, in case you’re playing outside of the UK at any point.

This operator keeps it simple as when you register on the site you are given a list of countries to choose from in a drop-down menu. If the country you’re in is not mentioned on the list, then you cannot safely or legally play from this country.

Apart from ensuring that all the necessary licences are present and correct, you can have a look around the site and see if there are any additional features that let you know that the operator is taking your security seriously.

This site uses the latest SSL encryption technology to make sure that all of your personal and financial data is protected. All customer funds are also held in an account separate from the company funds, so you know that your money is safe and readily available for withdrawal.

Payout rates are determined by the casino games on site. Each individual title is given a RTP (return to player) figure then an average can be gleaned based on the currently available games. This overall figure is subject to change and a better metric for players is to look at the RTP of the title they wish to play.

It’s always nice to know that there’s someone you can speak to if you’re having any problems or just have some questions about the site. This operator offers a 24/7 multilingual live chat, which is a great feature. You can get your questions answered quickly while staying online, at any time of day or night. Some sites restrict their live chat feature to certain times of day, so it’s great that this one is more readily available!

There is also an email address available where you can send your questions if you don’t want to wait around for an answer. Simply submit your question and hopefully next time you log in an answer will be waiting for you in your inbox.

The other option if you’re stuck is the FAQs page. This page is simple to navigate with questions split up into categories, so you can easily find what you’re looking for. The amount of information given on this site in general is really helpful, especially if you’re new to online gambling.

Scrolling to the bottom on any page will give you a list of the different types of online games it offers, and you can click on any of these for a wealth of information and guidance. Good customer support is a good indicator that a site isn’t trying to scam its players

Usability of the Online Casino

This site is super easy to navigate. A fixed menu on the left side of the page means that the games, daily challenges, and promotions are always just one click away. You can also click the three-lined icon at any time to call up a more extensive menu. The footer at the bottom of each page is also very helpful as a shortcut to the FAQs and game guides.

Browsing through the games themselves is also made easy. A menu across the top of the games allows you to separate them into categories: featured, video slots, classic slots, table games, live casino, jackpot, and all.

You can also use the filter option to bring up games by a specific software developer, which is a really handy feature. A lot of people have favourites when it comes to the look and feel of the game, so being able to narrow down your search by your favourite developer is really useful.

There is also, of course, a simple search bar too, so if you know exactly which game you are looking for then you can just type that in and start to play straight away.

PlayFrank App: Many Different Slots

Although there isn’t a PlayFrank app for your mobile, don’t let this dissuade you from playing on this site on your phone. It takes a lot of pride in its mobile site and is fully optimised to work perfectly on your phone.

Whether you’re using an iPhone or Android phone, you shouldn’t have any problems using this site. Being able to play directly on the site is also an advantage in some ways, as you don’t have to download an app, or use up precious memory on your phone for it.

There are no restrictions when switching from the desktop to mobile site, so you will be able to get all the same games on your phone as you enjoyed on the full site. The layout is also very similar, so you shouldn’t have any trouble navigating here either.

Sometimes switching to a smaller screen can really mess up the graphics on an online casino, or generally affect the gameplay negatively. We’re happy to report that this is not the case with this site. The mobile site is made with the same high-quality graphics and software as the original and is a great place to play the games you love on the go. If you’re looking for other casinos with a great mobile version, have a look here.

Conclusion: Huge Online Casino with Great Gaming Options

All in all, this online casino is a great contender for the top spot of the safest online casinos. At first glance, it’s fun and easy to navigate and once you dive into it, it has a tremendous selection of games. It’s rare to see a site that offers this many slot games whilst also hosting such a large number of both table and live casino games.

There are games from numerous different software providers, so there’s a good chance that your favourites will feature, and the filter option means that they couldn’t be easier to find. With all of the information and game guides provided, this is also a fantastic site for beginners as a lot can be learnt from reading through the explanations of each game category. Whether you’re a newcomer to online gambling or an experienced player, PlayFrank is a great place to play.

Frequently Asked Questions

We’re almost at the end of our PlayFrank review. We know that was a fair amount of information to go through, so if you would like a recap of the most important points or if you still have further questions, simply visit the FAQ section below where we have covered the most frequently asked questions sent to us by readers. Each answer includes links to the most important aspects, such as PlayFrank safety and security.

PlayFrank Play Here!

The number of games at PlayFrank really sets it apart from its competitors – a great place no matter what your game!

4.6 / 5.0

Reviewed by Nicholas Crouch