Grosvenor Casino Review

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Starburst
Money Train
Big Bass Bonanza

And 897 more slot games

Safety

Games and data security checked by	iTech LabsSectigoGamCare

Software Providers

Most famous game developers	Microgaming, NetEnt, Quickspin

Payment Methods

Exceptions	Attention: Only certain services count towards the bonus
Most popular payment services	PayPal, Neteller, paysafecard
Learn more about payments	Read more

Payout Times

Limits und Important Information	Grosvenor payout times are among the fastest in the industry though vary depending on initial deposit method.
Grosvenor Payout Details	Almost Instant Withdrawals Unlimited Payouts for UK Players Good Mix of Payment Options
Learn more about payouts	Read more

RTP Rate

Monthly Payout Ratio	High, 97.14% on Average
Checked by	iTech Labs
Learn more about the payout ratio	Read more

Customer Support respectively

Chat Available	24/7 Email Chat Phone
Available languages	English, Finnish, German, Spanish, Norwegian
Secure link to Grosvenor site	GrosvenorCheckedVisit now

Grosvenor online casino has been around for over a decade, after its creation in 2007, and it has grown to include slots, table games and live casino from game providers such as Playtech, NetEnt, Microgaming, IGT and Novomatic. In an extensive Grosvenor review, we will check its licenses and find out why it’s deemed of the UK’s most-popular casinos in the UK.

Overview of Our Experience – Is Grosvenor Casino Safe?

The Grosvenor online casino looks pretty snazzy. With a very appealing black and turquoise/blue theme. In its casino, you can access some of the top slots, such as the ever popular Starburst from NetEnt, as well as IGT’s Siberian Storm.

You can also play on virtual table games, such as roulette, baccarat and video poker. You also have access to the live dealer tables and play against the real dealers. Furthermore, it offers poker games, of which there are many.

There is a whole area dedicated to the game and there are regular tournaments to appeal to players of all levels. There are 34 live tables to play on, and over 900 slot games – including 100 jackpot games. It also has a fistful of table and card games. Grosvenor Casino also gives you the chance to have a go at sports betting. It is a brand that offers pretty much anything you want.

The software providers are among the best in the world, with slot games coming from Playtech, NetEnt and IGT amongst others. The live casino is powered by Evolution, which is considered the best provider in the live casino industry. Head over to our Hippodrome online casino review if you are interested in other top operators offering Evolution games.

The customer support is as good as you would expect from such a massive company. It offers live chat 24 hours-a-day, a free UK phone number and email communications. There is also a good FAQ section should you need a basic query answered. We found similar customer support options when assessing Grosvenor’s sister site in our Spin and Win online casino review.

The site is licensed by Alderney Gambling Control Commission along with the UK Gambling Commission, so you can rest assured that it is a fully regulated and compliant casino site.

Grosvenor Casino: Scam or Not?

Obviously, a key question when looking at this site should be: do I need to worry about a Grosvenor Casino scam? Well, this is a casino that uses some of the biggest gaming providers in the market. As well as this, it is regulated and licensed by Alderney Gambling Control Commission for any customers that are based outside of the UK.

It is considered to demand some of the highest standards within the industry. Furthermore, the Grosvenor licence is issued by the UK Gambling Commisson – one of the most respected regulatory bodies in the world.

• Licensed by trusted regulatory bodies
• High-end encrypted connections for secure player data and money transfers
• Hosts games from only reputable software developers
• Partnered with numerous trustworthy payment solutions
• All casino games tested for fairness by independent auditors

The casino has stated that its games are regularly tested by experts, although it is never specified which third party does this. However, it does primarily rely on the fact that it is held under the stringent regulations of the Alderney authorities, who are incredibly strict. Every game on the site must be approved by this governing body, so this means every game is completely fair for players.

This is a trusted PayPal casino. It takes privacy and security very seriously and it’s the number one priority. The casino protects your account with market-leading SSL encryption to ensure Grosvenor safety in ensured. This is certainly not a scam site.

Summary of the Offers from Grosvenor Casino

There is a reason why this casino has won ‘Live Casino Supplier of the Year’ six times in a row at the eGaming Review B2B Awards; as well as the ‘Casino Operator of the Year’ and the ‘Socially Responsible Operator of the Year Land Based’ awards.

The casino offers a wide variety of slots – with over 900 on offer. It also has a wide range of poker games – both video poker and table poker. Then there’s the selection of virtual and live dealer games with 28 blackjack games, eight roulette games, three baccarat games, two three-card poker games, as well as Casino Hold’em, Caribbean Stud Poker and Ultimate Texas Hold’em.

The Website of Grosvenor Casino

Furthermore, you can also indulge in sports betting on a wide variety of games and events should you so wish. It offers odds on games such as Premier League football, rugby, golf, and many more.

Online Casino

Grosvenor Casino has a huge amount of games on offer – with over 900 games from the best and most reliable suppliers around. If you want to play the slots, you won’t be disappointed. There are all the classics, such as: Cleopatra, Lucky Lady’s Charm, Starburst, Dragon’s Wildfire, Toy Factory and the huge jackpot game – Mega Moolah.

As well as this, it also offers a host of branded based games such as Game of Thrones, Monopoly, Wheel of Fortune, Ozzy Osbourne and Austin Powers. If slots aren’t really your thing, then don’t worry. It offers a wide range of both video poker and table poker games, plus the virtual and live casino dealer games are fantastic.

If you choose to play on the live casino, then you have the option of eight roulette games including: Evolution’s innovative Immersive Roulette, Double Ball Roulette and Speed Roulette. There are 28 blackjack tables including Silver, Gold and VIP variations. You have a choice of three baccarat games, two different three-card poker games, Casino Hold’em, Caribbean Stud Poker and Ultimate Texas Hold’em.

You could also choose to play arcade games, such as Deal or No Deal, Virtual Horses and Bouncy Balls. When you play at this casino, one thing is clear. The games are of an incredibly high standard. The slot games are impressive with amazing graphics, coming from the best providers.

It is also clear as to why the live casino, powered by Evolution, is award-winning in its own right. The streaming is perfect and comes from a UK studio with highly-trained and professional croupiers. These numbers are pretty impressive but if you want to experience even more games, do make sure to pay our Casino Cruise review a visit.

Sports Betting

Grosvenor Casino has had a presence on the market since 1970 and is now one of the biggest operators around. Coming from the streets and into the online arena has enabled it to offer a vast array of online betting options. The sports betting section currently offers over 400,000 football bets, as well as at least another 5,000 alternative options from across many other sports.

Along with basic betting, you can enjoy pre-event specials such as double chance, both teams to score, total goals to name but a few. It is comparable to the very best sports betting sites such as 888sport.

There is a minimum bet of £0.10 and you can choose to see the odds in the format that suits you best – fractional, decimal and US – depending on what you are most used to. The casino also offers handy stats on its website, which means when you click on an event and scroll through its betting options you can see relevant data. You will be able to check out past performances, previous results and more.

In all, there are 40 sports to bet on, from the ever popular football to the lesser known bandy. It specialises mainly in the key markets such as football, horse racing, tennis and golf. You are able to bet in-play, when you click the ‘Live Right Now’ link. This will show you all the options that you have to bet on at that time.

In short, this is a great addition to Grosvenor Casino, and although it’s new in the online market, its long history in the sports betting industry has helped it grow to a solid and reliable platform, the envy of its rivals.

Poker

Grosvenor Casino’s online poker is powered by iPoker Network, which is a subsidiary of its big supplier, Playtech. It is now also backed by Microgaming and offers some of the best software around. Its poker rooms operate via a dedicated client, which means that it can be downloaded from the main casino page.

Despite the fact that you do need to download it, this is not a huge issue, as it is just 1.06 MB in size, so shouldn’t take up too much space. It can be installed in minutes. Most of the cash games and tournaments work on a ‘fixed limit’, ‘pot limit’ or ‘no limit’ basis. This means you have control over how much you play on each hand.

One aspect that sets it apart from other sites is the fact that by playing online poker with Grosvenor Casino, you can win a place at the GUKPT (Grosvenor United Kingdom Poker Tour) and play against players for real. There is a wide variety of games available, including the ever popular Texas Hold’em, Omaha, 5-Card Stud, 7-Card Stud and more. There are also Sit ‘n’ Go jackpot tables where you can try to win a set number of tournaments in a row for big money.

One of its big advantages is that the competition level is so varied. There are tables to suit experienced players and tables perfect for beginners. Everyone is catered for. It offers a generous welcome bonus and many generous promotions throughout the year.

Grosvenor Bonus Offer – Check Out the Promotions

While at first the Grosvenor Casino bonus may not immediately jump out as particularly exciting or enticing offer, when you get into the details of its casino bonuses, as well as its welcome bonuses, you can see that they certainly provide value for players.

This is largely because they don’t require a massive first deposit to get more bonus money – which is ideal for new players – and the wagering requirements are more competitive than most of its rivals.

You need to be aware that when you claim the bonus, it is for all the table games and slot games. It cannot be used on poker or sports betting. It comes with just a 5x wagering requirement on the first £20 and 10x for the extra £10. You have 30 days to complete this wagering requirement, and should you try to withdraw before the wagering requirements are fulfilled, then the bonus and winnings will be forfeited.

Furthermore, should you fail to fulfill the wagering requirements within the time limit, the bonus and winnings again will be forfeited. You also need to be aware that even money bets are not allowed, which includes odds and evens or red and black.

Compared to other casino bonuses the deal offered here may not seem very generous in terms of percentage and amount. However, it does come with very fair terms and conditions, that are easier to achieve than others. You need to take this into account when choosing what to do.

Sports Betting Bonus

The sports betting bonus is another smaller looking offering. This time its a double your odds on your first bet. Very simple but fair. There are varied terms for this offer. The qualifying bet must be a sports bet of at least £10. Each way bets must be at least £5 each way (£10 total). Void bets and cashed in bets don’t count. Single bets and ‘straight line’ multiples qualify.

Permutations and each way multiples don’t count. The free bet expires 60 days after receipt. It must be used in its entirety and cannot be broken down into smaller bets. It cannot be used in combination with a real money bet.

Poker Bonus

Unfortunately this Grosvenor review discovered there is currently no poker welcome bonus at this operator. Instead of spendng money attracting new players, the poker room relies on keeping its loyal players happy. There are regular promos on the site including, but not limited to, rake races, leaderboards and freerolls into live poker events.

Grosvenor Casino is an established gambling brand and has a variety of ways to deposit and withdraw money. It no longer accepts credit cards including Visa Credit or Mastercard payments, though you can use Payz, Maestro and PayPal. You can also use methods such as Skrill, MuchBetter and paysafecard, Neteller, and Trustly. Most payment methods will take anywhere between 3-5 days to process.

Some banks may credit your account the next day. However, smaller international banks may take the full time allowed. However, bank transfer just takes between 1-3 days. Check out our guide to the best online casino fast payout options for more info.

There are no minimum or maximum withdrawal amounts, as according to UK law, no online casino is able to enforce this. As Grosvenor casino abides by the laws as set out by the UK Gambling Commission, you can expect it to follow suit.

Security and Regulation

Extra Grosvenor security features include being licensed by the Alderney Gambling Control Commission. For UK customers, it is licensed and regulated by the UK Gambling Commission. This leaves the casino able to operate in a wide number of countries. Currently, its online casino is available in most countries, but the following countries are restricted: Australia, Belgium, Bulgaria, Denmark, France, Hong Kong, Israel, Italy, Netherlands, Turkey and United States.

To ensure its compliance, the casino software is also fully licensed and regulated and is eCOGRA certified. This means that it is constantly monitored and regulated for fairness, ensuring best practice.

Its providers, including Playtech, NetEnt and Evolution, only offer games and software that meet the strictest of requirements. The use of the RNG has also been certified and tested by third parties to ensure that it is always fair and compliant.

It also associates itself with GamCare, Gambleaware and ‘Keep it Fun’ which is Rank Group’s own website dedicated to responsible gambling. This clearly shows it is dedicated to upholding its responsible gambling care of duty to you.

This is true for all top UK gambling sites, which you can review here. Grosvenor security team uses top of the range technology to ensure that all of your personal and private data is completely encrypted so your details are kept as safe and secure as possible.

This Grosvenor casino review found the customer support to be excellent. It offers you many ways to contact them should you need to. It has live chat available 24/7. It also offers a UK free phone number which is manned 24 hours-a-day. There is also an email address that you can contact them on if you need to. One issue we noted is that if live chat operators are busy, it requests you phone. Other operators often give you an estimated waiting time and let you choose whether you want to wait or not.

On the other hand, there is a very good FAQ section that is easy to find and easy to navigate around. It offers answers to many of the issues and problems that you may encounter, which may limit your need to speak to the customer service department.

Usability of the Online Casino

The website is very well laid out and very functional. It doesn’t go mad on glitz and glamour. The casino is very clear and there are tabs along the top that will take you directly to all the slots and games, live casino, table and card games, poker, sport, promotions and loyalty programs.

When you click on any of the tabs, the games available will show on the main body of the page. There will be a list of the most popular games along with the most recently played games. You also have a search facility should you be unable to locate your game in this way.

Another bonus, the Grosvnor review needs to flag up is that the helpline is featured on the home screen which is great, as it means that if you have a problem it is easily located. All in all, it may be a reasonably plain website, but it is highly functional and easy to navigate. It is very user-friendly.

Grosvenor Casino App: Many Different Slots

With the competition between mobile casino products in iGaming being fiercer than ever, it is important for Grosvenor Casino app to excel. It doesn’t disappoint. The mobile site and mobile app offers you a fluid display for iPhones, Android phones, Windows phones and others.

The visual set up is different from the desktop site, as you would expect. It is a carousel layout that is best for touchscreen phones. It is very user-friendly and navigable. It also offers little perks and deals for mobile users.

The mobile casino offers a wide selection of games such as new slots Chili Bomba and Bigger Bass Bonanza, as well as old classics like Leprechaun’s Luck. There is a wide range of table games to play on the mobile app too, such as a variety of roulette, blackjack and baccarat games, along with Texas Hold’em and poker variants.

The one issue it does have is its lack of flexibility languages. It currently only operates in English, which may put off people from other countries using the app.

Conclusion: Excellent Bonus Conditions and Sleek Interface

Taking everything into account, does this Grosvenor review think this operator has the right to label itself as the most popular casino in the UK? Yes, we do, and it is well deserving of that title owned and run by a reputable brand most players will be familiar with.

The site is clear, concise and very user-friendly. It operates with some of the biggest and best game providers out there, benefitting from slots created by NetEnt and Playtech amongst others, along with a live casino powered by award-winning Evolution.

It has a great mobile app which is compatible with any mobile device out there, is easy to use and offers lots of awards. The bonus is not huge, but it has some of the fairest terms and conditions we have seen after looking at a plethora of casino reviews over the years.

In an era where there is normally a 20 to 50 times wagering requirement, a 5x requirement is remarkable. It offers a wide variety of banking methods that are suited to everyone, with quick withdrawal times and unlimited withdrawal limits. The customer support is easy to access and available 24 hours a day.

With licenses from Alderney and the UKGC and certification from eCOGRA, it takes fair play seriously. It also takes its duty of responsible gambling seriously, attaching itself to GamCare, Gambleaware and Keep It Fun – its owner’s own website.

With an established brand and great reputation, it must go down as one of the best online casinos around in the UK, and having checked on the Grosvenor security and safety we can confidently declare this in not a scam site. If you want to check out another operator that is not a scam and fully legit, then read our Casino Action UK review.

Popular Questions

Hopefully we have touched on everything in this Grosvenor casino review but if you still have further questions then drop down into our FAQ section below where we have answered some of the most asked questions from our readers, including links back to some of the most important content including security and safety.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.