Virgin Games Review

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Safety

Games and data security checked by	eCOGRA,Sectigo,GamCare

Software Providers

Most famous game developers	NetEnt, Gamesys, IGT

Payment Methods

Exceptions	Attention: Only certain methods count towards the bonus.
Most popular payment services	PayPal, Visa, Mastercard
Learn more about payments	Read more

Payout Times

Limits and important information	Virgin Games payout times are in line with the industry average. No maximum limit on prize winnings.
Virgin Games Payout Details	All prizes paid in cash Winnings are not capped Withdrawals are free of charge
Learn more about payouts	Read more

RTP Rate

Monthly Payout Ratio	High, 96.71% on Average
Checked by	eCOGRA
Learn more about the payout ratio	Read more

Customer Support Options

Chat from	24/7 Email Chat Phone
Available languages	English,
Secure link to Virgin Games site	Virgin Games Checked Visit Casino

The Virgin Games brand was acquired by Gamesys in 2013 who quickly set about establishing it as one of the most innovative, safest and customer-centric sites in the UK. They have introduced an eclectic range of casino games including a live casino as well as giving players a chance to enjoy bingo.

Overview of Our Experience – Is Virgin Games Safe?

The new owners have integrated its own unique software and in-house games as with other Gamesys casinos and linked it impressively with social networking sites. This is a site that caters almost exclusively to the UK market though has recently entered the US with Virgin Casino NJ.

There is not only the Gamesys proprietary content at Virgin Games, with players offered titles from many of the leading slot and table game developers on top of the excellent live casino.

In the course of this Virgin Games review we found the bingo a particular highlight due to the expansive range of rooms available

It features a small selection of banking options (probably its weakest feature) as well as friendly and professional customer service representatives. It’s desktop site is a dream to use while the Virgin Games app is on par with its rivals based on our on-site tests. 

In our opinion, Gamesys has done an excellent job of transforming this casino into an excellent, trustworthy and licensed site comparable to the best casinos in the UK.

Virgin Games Casino Check: Scam or Not?

The Virgin brand significantly bolsters the casino’s legitimacy. Though under new management, the brand’s previous owners ensured a secure transition. This reputation makes a Virgin Games scam unlikely, offering reassurance to players.

We found during this Virgin Games review, that the operator holds licenses in two reputable jurisdictions. Firstly, it is licensed to operate in the UK by the stringent Gambling Commission, one of the world’s strictest regulators. Additionally, it is regulated by the Gibraltar Gambling Commissioner. Here are the reasons why there will be no Virgin Games scam:

• Holds valid gambling licences
• Sophisticated encryption software for protecting player data
• All games have been tested for fairness by independent auditors
• Offers secure payment methods from reputable sources
• Provides links to problem gambling organisations

Additional assurance of legitimacy stems from its advanced encrypted internet connection, crucial for safeguarding sensitive information. Secure connections enable trusted payment providers like PayPal and major online banking debit cards to handle player transactions confidently.

Affiliation with reputable brands underscores the commitment to safety at this operator. Numerous premier casino software providers choose to showcase their games here, reflecting confidence in Virgin Games safety standards.

Virgin Games Bonus Offer – Check Out the Promotions

It’s fair to say that casino welcome bonuses come in all different shapes and sizes. It’s also fair to say that the Virgin Games bonus looks very different from many on the market and perhaps not as exciting.

Currently, there is no matched deposit Virgin Games bonus offer; instead it offers 30 free spins on Double Bubble, its most popular jackpot game, as a reward for signing up. However, just because it doesn’t look quite as appealing as some of the others, it doesn’t mean it’s not worth a look.

The spins you receive are worth £0.01 each and you will have these credited to your account when you sign-up and wager a minimum of £10. You’ll need to opt-in to claim the spins and use them within 30 days. If you don’t deposit and play at least £10 in this time you will not be eligible to receive your spins.

What makes it better than many offers though, is that you can withdraw your account money at any time and there are no wagering requirements stipulated within the current terms and conditions, which means that what you win is yours – and on a jackpot slot, that’s great!

Additional terms and conditions apply, and it’s advisable to review them before making a commitment. While the offer might not appear as generous at first glance compared to other casino welcome bonuses, the terms are remarkably fair and attainable, setting it apart from the majority and making it well-suited for certain individuals

Overview of the Offers from Virgin Games Casino

Virgin Games is slightly unusual compared to some of its rivals in that is has a huge array of exclusive content provided by its owner Gamesys. This means players can enjoy unique games – featured in only a few select UK casinos.

In addition, players also have access to some of the very best content from the leading games studios including slots, table games and a live casino. Access to the fabulous bingo rooms are never far away from any section of the Virgin Games casino platform.

The Website of Virgin Games Casino

Online Casino

Like many online casinos, such as William Hill Vegas casino, slots are a focal point at Virgin Games, offering players a choice from just over 900 slot titles. Notably, the casino features Gamesys content, including the popular progressive jackpot game Double Bubble.

Looking for the most recognisable slot content? Then fear not. Virgin Games players are well catered for with prestigious games from NetEnt and IGT to name but two. You’ll find most of the latest releases as well with new titles added on a weekly basis.

Table game fans will not be too disappointed with a creditable amount of content – mainly roulette and blackjack is available. Overall, the table game content is a little limited and players wanting a bigger selection may want to consider, for example, better blackjack casino sites.

All the classics await you at the live casino, along with some unique new titles to try out, including various bonus games that provide the chance to win sizable jackpots. Evolution offers live dealer games and includes many novel and hybrid titles only available at the best online live casinos.

Some players will find the Virgin Games payment methods a little restrictive. Although it is a trusted PayPal casino, you can only use this method if you have previously deposited with it – that’s bad news for new players!

The other methods are limited with only Visa and Mastercard Debit and Apple Pay currently accepted. As with any Apple Pay casino in the UK, players can deposit using the mobile wallet on supporting iOS and macOS devices.

Even if your preferred payment method is not listed, it is always worth checking with customer support to see if they can accommodate another method or they can suggest an alternative way of depositing.

Withdrawing is very simple from Virgin Games. Just head to the cashier and choose your payout amount. Payouts will be fast, given the small amount of methods available. As such, it can claim to be one of the fastest casinos for withdrawals in the UK.

UK players enjoy unlimited withdrawals due to strict legislation. No additional identity checks, except for AML checks, are required before withdrawing funds. Any payment delays should be promptly addressed with customer support. In my experience, payments are typically processed within 24 hours.

Security and Regulation

Licensed by the Gibraltar Gambling Commissioner and the UK Gambling Commission, Virgin Games Casino prioritises player safety and ensures fair payouts. It’s crucial to choose licensed casinos to guarantee proper regulation and fair treatment. Avoid unlicensed casinos unless you’re comfortable risking not being paid.

The site is also certified by eCOGRA, which means that its games are tested regularly to ensure they are fair, and the correct RTP is advertised on each game. Using the average RTP of each game, we can work out the payout rate of the whole casino.

Data security is an important issue these days. Virgin Games’ safety is enhanced by the existence of an encrypted connection to ensure complete privacy. This is especially important regarding financial transactions. Players can check any website’s security by clicking the padlock symbol in the browser address bar.

Virgin Games prides itself on offering excellent customer service, and from our limited interactions, we can confirm this to be the case. All our inquiries were answered promptly, professionally and with little fuss. In addition to email, players can contact via live chat and a freephone telephone number.

Players’ first port of call should always be the FAQ section. This casino has a comprehensive knowledge base where you can find out the most answers to problems. Any matters concerning games, bonuses or problems with the Virgin Games app can normally be resolved quickly and painlessly.

Usability of the Online Casino

The desktop site is minimalistic in design, emphasising white (as opposed to the dark colours of most casinos). This leaves a pleasing overall impression on your first visit. The navigation is simple – another plus – while the games are organised efficiently.

Given the arguably limited content on the site, it is easy to discover your favourite games and find new ones. You can use the search function to find things fast, and you’re never more than a click away from customer support or the FAQ section.

Scroll down to the bottom of the site to find all the information you need regarding licensing and security. All in all, the desktop website produced a very pleasing experience, and reassured us that there would be no Virgin Games scam.

Virgin Games Casino App: Many Different Slots

Nowadays, an increasingly vital part of the gambling industry is working to be among the best mobile casino sites, with each operator investing plenty of time and money to offer a competitive mobile app for players.

The Virgin Games app is excellent and gives its desktop counterpart a great run for its money. The design is sleek; it performs quickly and smoothly while gameplay is seamless. You find everything on the mobile app; all banking and support functions can be carried out with a minimum number of clicks.

Remember that mobile browser technology has advanced at such a rapid pace these days that downloading an app is all but redundant. Players can enjoy just as good an experience on their mobile device without the need for the Virgin Games app.

Conclusion: Quality in the Foreground with this Online Casino

Virgin Games Casino is a case of quality over quantity in games. There aren’t thousands to choose from, but the ones they provide are top quality, the most popular and also include some unique titles. It has solid customer support, and its mobile app is first-rate.

On the downside, we believe there is an apparent lack of payment options at Virgin Games. While all the major debit cards are usable, a range of eWallet choices would be appreciated – especially for those players like myself, who prioritise privacy.

Still, this is a fantastic, safe online casino with an excellent bingo offering to boot, and there is simple access to its poker product containing tournaments, cash games and fast-fold poker.

Frequently Asked Questions

As we conclude our Virgin Games review, check out the FAQ section below for a quick recap of key points or if you have additional questions. We’ve addressed the most commonly asked questions, including overall operator safety details.

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Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.