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Queen Vegas Casino Review

Lead Author: Nicholas Crouch
Last Update: 29/01/2024

Queen Vegas is a well established casino which has been serving UK players since 2011. This safe and secure casino is managed by the online white label organisation SkillOnNet. The casino boasts over 1,300 games and has a reputation for fast payouts.

Our casino experiences at a glance

Advantages of Queen Vegas

  • Exemplary Games Collection
  • Fast Payouts
  • Dual Licensed
  • Long Standing Brand
Rating 4.5/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • 🎲 Total number of games: 1,300+
  • 💻 Software provider: NetEnt
  • 💳 RTP Rate: 96.02%
Legality Available for players in the UK
🎁 Welcome Bonus
Bonus Up to 25 Mega Spins
Link to casino page Play Here!
Terms Full T&Cs Apply. First Deposit Only. Game: Spina Colada, Spin Value: £1, Max Mega Spins: 25. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonuses do not prevent withdrawing deposit balance. Bonus Policy applies.
Top Slots Demo available!
Big Bass Bonanza Big Bass Bonanza slot demo game in Queen Vegas
Doom of Egypt Doom of Egypt slot demo game in Queen Vegas
Wild Swarm Wild Swarm slot demo game in Queen Vegas

And 1,300 more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information Only accounts which have been fully verified can make withdrawls
Queen Vegas Casino Payout Details
  • Fast and Free
  • Unlimited in UK
  • Easy to Process
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 07:00-23:00 Email, Chat, Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to Queen Vegas site Visit Casino!

The casino promises to offers its players a very good experience, with classic background and fun animations – mixing the royal with the Vegas feel nicely. However, we want to see if the rest of the site is worthy of its title. We look at all areas, including the games, customer service and more, to make sure Queen Vegas safety measures are robust…is it a prince of a site – or pauper?

Overview of Our Experience – Is Queen Vegas Safe?

Diving into our Queen Vegas review, we were quite impressed with the visuals of the site. It looked fun, classic, simple and easy. The rust and tan coloured background was adorned with a Vegas style 1920s flapper girl and a mafia style guy holding a cocktail – taking us back to the days of the real Las Vegas which reminds us of Genesis Gaming’s excellent Vegas Hero casino – reviewed here.

When it came to games, they had over 1,300 on offer, which is plenty – much more than many others out there. There was also a nice variety. Most of the games were slots, but there was also video poker, roulette, card games as well as a decent live casino.

✔️ Company SkillOnNet Ltd
✔️ Address Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex, XBX 1120
✔️ Registration number 39326
✔️ Regulation/license MGA, UKGC
✔️ Phone +357 25279200
✔️ Email support@queenvegas.com
✔️ Live chat Yes

Looking at the other areas of the site in this Queen Vegas review, we were impressed to see a wide range of payment methods available for different countries, and there was the option of PayPal, which was a bonus. In addition, the speed of withdrawals was very impressive. Then there was the added pls of having 24/7 customer support.

We were impressed with the quality of the service we received, as well as the availability. Furthermore, we found the usability of both the desktop and mobile site to be very good. Considering the number of games on offer, finding what we wanted quickly was no issue.

Queen Vegas Check: Scam or Not?

Las Vegas is not necessarily known for its virtue – it is not called Sin City for nothing. However, we are hoping that there is nothing sinful about the site. Firstly, the fact that it has been around since 2011 is a good sign, as it has had time to build up its reputation. Furthermore, Queen vegas safety is regulated by the UK Gambling Commission, which means it is well managed, regulated and licensed – and has fulfilled many tough criteria to get this license.

Why Queen Vegas Casino Is Not a Scam

  • Licensed by the UK Gambling Commission and the MGA
  • High-end encrypted connections for secure tranfer of data
  • Only hosts games from reputable software developers
  • Partnered with numerous trustworthy payment providers
  • All casino content tested for fairness by independent auditors

Another factor to take into account is the number of games and gaming providers. This casino has over 1,300 games from operators including NetEnt and Evolution Gaming. The best casinos have these games, and NetEnt would never provide games for what might be considered a scam site. With such regulations and linking to top providers, this is definitely not a Queen Vegas scam – and seems to us to be fully above board.

Queen Vegas Bonus Offer – Check Out the Promotions

If you want to get a casino bonus with a difference, then check out the Queen Vegas bonus that is on offer to new players. Unlike many that offer match bonuses, the Queen Vegas welcome bonus is one Mega Spin on Starburst for every £1 you deposit – up to a maximum of 25 Mega Spins. Mega Spins are not just any spins; they are worth much more than your average free spin – which means the winning potential is more. To claim your deposit, simply register, deposit a minimum of £20. If you enjoy bonus spins then be sure to check out the Jupiter Slots bonus or our Flume Casino review.

The Mega Spins available come with standard terms and conditions. Firstly, there is a 60x wagering requirement attached to the winnings, and you have 30 days to fulfill the requirements before the funds are forfeited. There are other terms and conditions attached, so check out the standard bonus terms on the site.

🎁 Deposit bonus Up to 25 Mega Spins
🎁 Bonus condition 60x wagering requirement
🎁 Validity 30 days
🎁 Other promotions Daily Picks

Alongside the welcome bonus, the Queen Vegas offers various other promotions. There is an area of the site called Daily Picks. Here you can enjoy different rewards every day, such as deposit bonuses; free spins; combo offers; mega spins; double up offers and more. Check out the site to see what is on offer on that day.

Another great promotion on the site is the VIP Club. Everyone that joins and plays can become a member of the VIP Lounge – and the more you play, the higher level you get. As a VIP, you can get benefits such as free bonuses, a dedicated VIP account manager, regular invitations, frequent big bonuses. Then if you make it to the Executive Levels, you could find yourself jetting off on a luxury holiday or getting access to a world famous sporting event.

Overview of the Offers from Queen Vegas

The site has a good few years’ experience behind this, and this is apparent in its offers. It has around 1,300 top games including well over a thousand slots, video poker, casino games, roulette and more. That, combined with very decent promotions, means there is a lot to be said for the Queen Vegas offers.

The Website of Queen Vegas
Queen Vegas homepage with a welcome message from character, Mary Chip.
Diverse selection of casino games available on Queen Vegas website.

Online Casino

The variety of games available on the Queen Vegas site was second to none. We couldn’t fault it at all. There were games from over 15 different providers, including NetEnt, Microgaming, SkillOnNet, Nyx Interactive, Yggdrasil Gaming, Evolution Gaming, Extreme Live Gaming and more. There are around 1,200 slot games in total, including the most popular titles such as Book of Dead, Big Bass Bonanza, Starburst and Sweet Bonanza.

There were also lots of fun branded games such as Game of Thrones, Jurassic Park, Invisible Man and Guns ‘n Roses. On top of this, there are over 30 jackpot games, including the record breaking Mega Moolah Isis and Mega Fortune, as well as Arabian Night, Hall of Gods and Divine Fortune.

Looking at the table games, there are just under 30 different roulette games and 55 card games, including blackjack, Caribbean Poker, Casino Hold’em, Pai Gow, Let Them Ride, Craps, Casino war and more. If you’re looking for one of the best live online casinos, then there are plenty of live dealer games, powered by Evolution

There are 70 live games in total, including roulette, such as Auto Roulette and Immersive Roulette; and blackjack, including Blackjack Party and Blackjack Grand VIP. There are also baccarat games, Casino Hold’em and Dream Catcher. It is a very tidy live casino. Overall, we were very impressed with the online casino.

Deposits and Withdrawals at the Casino

There are only a few Queen Vegas payment methods in which you can make your deposits and withdrawals This is a popular PayPal casino and also accepts Trustly, MuchBetter, paysafecard and various debit cards. There are other options for players outside the UK so do check with customer support to see if you favourite option is available.

Payment Options at Queen Vegas
💳 Deposit options Visa Debit, paysafecard, PayPal, Payz, MuchBetter, Trustly.
💳 Minimum deposit £10
💳 Fees N/A
💳 Accepted currency GBP
💳 Payout options Visa Debit, PayPal, Payz, MuchBetter, Trustly.

Withdrawals come with the same options (apart from paysafecard), which is expected. One area we were impressed with was the speed of the withdrawals. There is a pending time of just 1-2 hours and the casino prides itself on its ‘Lightning Withdrawals’. This means that you should get your cash within just 24 hours – no matter what method.

However, there may be delays due to required information. However, if there are going to be any issues with the timings, then you can go to the Withdraw section of the cashier to see when you should expect your money. Aside from the speed, there is no limit on withdrawals from UK casinos.

Security and Regulation

Firstly, we can see that the site has been regulated and licensed by the UK Gmbling Commission and the MGA – Malta Gaming Authority. These are two of the most well-known gambling licenses in the industry and is well recognised throughout many different countries. However, you need to be aware of the country restrictions. We were very impressed with the level of security on the casino. You can rest assured that the site is using advanced technology, including 128-bit SSL encryption so that your data – financial and personal, is completely safe.

The site also uses IBAS (Independent Betting Adjudication Service) as a third party dispute resolution company. As such, if you do have any complaint against the casino, it will be dealt with fairly by an independent party. In addition, the software at Queen Vegas casino has passed independent, third party audits from i Tech Labs. However, one thing we noted was the lack of a link to the certificate of fairness, which we generally like to see on the site.

Additionally, there are links at the bottom of the site to GamCare and BeGambleAware, which means that it has been approved by respected responsible gambling companies. Furthermore, you can self-exclude and set limits on your account. They also states that it proactively contacts players who show signs of problem gambling. If you check out the Responsible Gambling section of the site, it offers lots of assistance and takes its responsibilities seriously.

The RTP of any online casino is calculated by taking the average of all the casinos games on offer at any one time. Obviously this is change slightly over time as new machines are added and older ones replaced. The Queen Vegas payout rate is 96.02% based on all its games. It worth noting that the RTP of any casino game on the site is independently assessed.

Customer Support

Working Hours: 24/7
Phone Number: +357 25279200
Live Chat: 24/7
Email: support@queenvegas.com

When looking at the Queen Vegas customer support on offer, we were impressed. Firstly, it was a 24/7 service which is one huge plus for us. You can contact the support via live chat or email any time of the day or night. Whenever you need urgent assistance, there’s always someone to help.

The support is offered in several different languages, including English, Finnish, Swedish, German and more; however, 24/7 support is only available in English. Therefore, if you need help urgently, then you are best off making your inquiry in English. Live chat is responded to immediately, and emails are answered very quickly – often within the hour. The agents were all very good and helpful. Overall, aside from the lack of phone number, we were very impressed with the service.

Aside from the customer service, there is a decent FAQ section found under support. Here you can get answers to general queries such as Licensing and Security; Bonuses and Promotions; Deposit / Withdrawals; Account Technical as well as generic questions about the games, safety and more.

Usability of the Online Casino

We found the site very user friendly. Not only was it attractive to look at, but the layout was really easy for players. The Login and Sign Up was at the top centre, with the options to change language and currency in the top right corner. Below the banner, you can access different areas of the sites, including: Bonus; Games; Payments; Promotions and Support.

Looking at the games, they were split into different categories: Popular Games; Roulette Games; Slots; Card Games; Video Poker; Live Casino; Jackpot Games and Other Games. However, there was no search bar, which this Queen Vegas review found a bit disappointing.

At the bottom of the site, you could access every area of the site easily, such as casino news, cashier, support and useful links. The site was quick and easy, well organised, although we would like a search bar, which would make it even better.

Queen Vegas App: Many Different Slots

We were very interested to see if the Queen Vegas app was as good as the desktop site – and it really was. The app loads fast and it looks really good. You can also find the information you need positioned in very accessible positions. It makes it very easy to navigate your way around. So, in terms of formatting, user-friendliness and overall styling, it’s very impressive from a leading SkillOnNet casino.

Checking out the number of games, the list available was very impressive and enough for everyone. Nearly everything on offer on desktop is available on mobile. You can find many of the games on the landing page, alongside the promotions. Playing, registration, banking and support was every bit as easy on mobile as desktop.

However, if you prefer to play on a mobile casino without downloading an app, then the casino works just as well from the browser. Overall, we found the mobile product very impressive, easy to use and offers some of the best casino games for Android.

Conclusion: Perfect Online Casino with its Own Software

We were truly impressed with the Queen Vegas scam-free casino overall. First impressions were great, and after delving deeper, we were equally as pleased. The number of games is extensive and the variety as well as the providers are very good. The withdrawals were quick, which was great; however, we would like to see the addition of Skrill as a payment option.

The customer service was fantastic – 24/7 and quick, which is always a bonus. Also, we were very happy with the promotions available. It’s also well-certified, well-regulated, safe and secure. Our Queen Vegas review rates this as one of the better online casinos we have looked at and is worth a decent rating.

Popular Questions

For your convenience, we have included a section where we have answered some of the most frequently asked questions after reading this Queen Vegas casino review. Therefore, you will be able to find more details and check the information that you may have missed. We hope that our section with questions and answers can steer you in the right direction.

1️⃣ Is Queen Vegas legit?

Now over a decade old, we can confirm Queen Vegas is a legitimate online casino for UK players. Take a look at the casino overview to get a sense of how safe and secure this operator is and the secure games on offer.

2️⃣ Is it safe to play at Queen Vegas?

It is perfectly safe to play at Queen Vegas casino. Once you have read our scam check you will have comfort in knowing this is a fair and secure operator.

3️⃣ Is there an exclusive bonus to the Queen Vegas review?

The Queen Vegas bonus is the same wherever you go and has been the same for a number of years. You receive free spins depending on how much you deposit up to 100 spins.

4️⃣ Can you play at Queen Vegas for real money?

It should be no surprise that you can ONLY play at Queen Vegas for real money. There are many advantages and players can read all about them in this review.

5️⃣ How many casino games does Queen Vegas offer?

The number of games at Queen Vegas is constantly changing. At the last count there were over 1,300 casino games available in the online casino.

6️⃣ Is there a Queen Vegas scam?

Once you have read our scam check, you will be in no doubt Queen Vegas is a legitimate casino open to players from the UK over the age of 18 and in various other European countries where it is regulated by the Malta Gaming Authority.

7️⃣ What is the Queen Vegas bonus offer?

The Queen Vegas bonus offer is quite unusual compared to its rivals. Basically (and there are some terms and conditions to consider) you receive a free spin for every pound you deposit up to £100.

8️⃣ Is the Queen Vegas app any good?

The Queen Vegas app rates highly when compared to similar products on the market. It is fast loading and lightweight. The casino games also work well in any modern browser.

9️⃣ How to withdraw my winnings from Queen Vegas?

Withdrawing from Queen Vegas is as easy as depositing. Simply head to the cash and request the amount you require. The one exception is paysafecard which is a deposit-only method at this venue.

🔟 Does Queen Vegas online casino accept PayPal deposits?

Yes, PayPal is among the supported payment methods at this casino. You can benefit from convenient money transactions through the Queen Vegas app as well. The good news is that in case you can contact customer support in case you have questions related to your deposits and withdrawals.

Nicholas Crouch, Chief Editor at Scams.info
Play Here!
Queen Vegas is an attractive and user-friendly casino that offers over 1,300 games, top promotions and a great experience for all
4.5 / 5.0
Reviewed by Nicholas Crouch