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Casumo Review

Lead Author: Nicholas Crouch
Last Update: 06/02/2024

With its quirky characters and playful platform, Casumo provides a uniquely fun online casino experience. It offers a top game selection, full mobile compatibility, and many promotions. In this Casumo review, our expert team put the operator to the test and reveal why Casumo has become one of the UK’s most trusted casino sites.

Our Casino Experiences at a Glance

Advantages of Casumo Casino

  • Over 850 games to choose from
  • Top mobile site
  • A great welcome bonus
  • Unique promotions
Rating 5.0/5
Casino in the test
License UK Gambling Commission
Overview
  • 🎲 Total number of games: 850+
  • 💻 Software provider: NetEnt
  • 💳 RTP Rate: 95.50%
Legality Available for players in the UK
🎁 Welcome Bonus
Bonus 100% up to £100 + 20 spins
Link to casino page Play Here!
Terms Full T&Cs Apply. New UK customers only. Opt-in required. 20 Bonus Spins on “Sahara Riches Cash Collect” and 100% Deposit Bonus up to £25 on first deposit. Min. deposit £10. 30x wagering requirement for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line or £10/round (Live Casino). 30 days expiry. Payment method exclusions apply. Play responsibly • BeGambleAware.org
Top Slots Demo available!
Book of Dead Book of Dead demo game
Thunderstruck Thunderstruck demo game
Jurassic Park Jurassic Park demo game

And 785+ more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and Important Information Casumo offers fast and secure payout times.
Casumo Payout Details
  • Fast and secure payouts
  • No Limits on Withdrawals
  • Secure Payment Methods
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 95.50% on Average
Checked by eCOGRA
Learn more about the payout ratio Read more
Customer Support respectively
Chat from 24/7 Email Chat Phone
Available languages English
Secure link to Casumo site Visit now

Players can expect a lot of good things from this casino. The games selection offers hundreds of unique titles and Casumo security utilizes some of the most sophisticated encryption software in the industry. In this review, we will look at the Casumo licence and other indicators of the site’s legitimacy along with payment methods, customer support and much more.

Overview of Our Experience – Is Casumo Casino Safe?

No one can mistake the brightly coloured and very visual casino site that is Casumo. When you first hit the site it’s branding and aesthetics are unmistakable. It has a real air of simplicity which just works.

Apart from being cute and simple, it has a massive selection of games, with many of them coming from the ever popular NetEnt. There were hundreds of slots to choose from, a host of the best table games and a fantastic live casino. When it comes to casino games, we found that Casumo really is on another level.

✔️ Company Casumo Services Ltd.
✔️ Address Unicorn Centre, SWQ 2335
✔️ Registration number 39265
✔️ Regulation/license UKGC, MGA
✔️ Phone N/A
✔️ eMail hey@casumo.com
✔️ Live Chat Yes, 24/7

Moving on to the other areas of the site, we really were just as impressed. Because of the simplicity of the site, it is very easy to navigate, so we were able to find everything we needed quickly and easily. In terms of banking, there weren’t as many options as other sites, this is true, but the options available were quick and reliable and we had no problems in this area.

Another area that stood out was the mobile version of the site, which was great and worked very well. Furthermore, the customer service access on both desktop and mobile was also good as well, although the phone service is something that might still be improved. The software throughout the site was top class, offering great graphics and animations. All in all, our experiences at Casumo were very positive.

Casumo Casino Check: Scam or Not?

Firstly, looking at the licenses that are held by Casumo casino, we can see straight away that this is no casino scam. It is regulated and licensed by the Malta Gaming Authority and also the UK Gambling Commission, which is an incredibly strict regulatory body, ensuring the highest standards available. Because of this, it is a perfectly safe site to play in most countries.

There are certain restricted countries such as USA, Australia, Belgium, Puerto Rico, Italy, France, Spain, Denmark, Turkey, Guadeloupe, Martinique, China, Greece, Hong Kong, North Korea, American Samoa, Guam, the Virgin Islands, French Guiana, Reunion and some other countries as well. Make sure you check your country before you start so you are completely covered.

  • Holds a valid UK gambling licence
  • Sophisticated encryption software for protecting player data
  • All games have been tested for fairness by independent auditors
  • Offers secure payment methods from reputable sources
  • Provide links to problem gambling organisations

It isn’t just the licenses that prove that this is a stand-up casino. One big coup that it has is the 3-year deal that it signed with Wembley Stadium, which allows it access to marketing and advertising within the Stadium. A big and public body like this wouldn’t ever align itself with a scam casino, so this in itself indicates that it is a very safe and trustworthy casino.

Alongside that, it is linked with the very best gaming providers, with top Microgaming games plus titles from NetEnt, which shows that this is a casino that can be completely trusted and is not a Casumo scam.

Casumo Bonus Offer – Check Out the Offer

The Casumo casino bonus is pretty impressive when compared to the whole range of online casino bonus offers out there. While it’s not the biggest sum of money available in the UK market right now, it offers some free spins, which really helps if you are a fan of the reels.

Once you register at the casino, you will receive 20 free spins on Book of Dead. If you do choose to make a deposit, to claim this bonus, it must be at least £10 and the casino will match it 100% up to a total of £100 in bonus cash. This all sounds pretty good so far, but rest assured that this is not a scam.

As always, however, the Casumo welcome bonus does come with terms and conditions. You can see all the details in the table below, and we’ll take you through the fine print, just so that know what the score is, should you choose to accept the bonus.

🎁 Deposit Bonus 100% up to £100 + 20 spins
🎁 Bonus Condition 30x wagering requirement
🎁 Validity 30 Days
🎁 Other promotions Reel Races

Well, the terms and conditions attached to the bonuses are very standard to most other casino bonus terms. Firstly, all winnings and bonuses are subject to a 30-times wagering requirement (deposit +bonus), so obviously the more you claim, the more you need to bet. On top of this, you need to be aware that not all games count towards the wagering requirements.

The slot games all count 100% towards the requirement, while video poker counts for 30%. Beyond this, no other games contribute at all. So, if you aren’t much a slot player, then you might be better off looking to at the Videoslots Casino welcome bonus or the current offer from Dream Vegas. Also, remember that if you do try to withdraw your money before the wagering requirements are met, then you will lose all your bonus money.

Overview of the Offers from Casumo

This may a relatively new casino, but with its vast offerings you wouldn’t be able to tell. Some operators such as Quatro Casino prefer to focus on a small selection, but Casumo offers over 850 games. You can pick from popular slots by top developers like Microgaming and Play’n GO. There are also brilliant live games from Evolution Gaming and Playtech.

The Website of Casumo Casino
Casumo Home Thumb
Casumo Games Thumb

Online Casino

Without a doubt, the amount of games on offer is superior to many other online casinos. There are over 880 games in total, with around 785 of these being video slots. If slots are your thing, then you get to choose from classic games such as Thunderstruck 2 and Slots o’ Gold as well as branded games such as Guns N’ Roses and Jurassic Park. As well as this, there are also about 30 jackpot games on which you can place your bets, including the record breaking progressive jackpot games Mega Moolah and Hall of Gods. However, this casino is more than just the sum of its online slots.

If you are more of a fan of table games, then you’ll certainly have your pick of the best. This casino offers around 15 roulette tables, including variations such as Keybet Roulette and Monopoly Roulette; 19 blackjack games, including Blackjack Double Exposure and Blackjack Pro; 9 video poker games such as All American and Jacks or Better Classic; as well as about 25 more to choose from such as baccarat, Texas Hold’em, Casino Stud Poker, Punto Banco, Red Dog and more.

One area of online casinos that has seen a surge in popularity recently is live casinos, a key feature in the best Evolution Gaming casino sites. Alongside regular table games, you can immerse yourself in their live offerings, primarily powered by Evolution Gaming and NetEnt.

This includes a choice selection of top games such as Dream Catcher, Live Roulette, Live Blackjack, Live Baccarat, Live Hold’em, and more, all showcasing the superior quality of Evolution Gaming live casino software.

Deposits and Withdrawals at the Casino

Players can choose from several secure payment methods at Casumo. There are more traditional payment methods such as debit card, Casumo is a Mastercard casino and bank transfer payments, as well as popular methods such as prepaid cards and e-Wallets. We have noticed that players are particularly fond of Neteller and Skrill. You can find the full list of payment methods below.

Deposit and Payout at the Casumo Casino

There aren’t a vast number of payment options with Casumo casino compared to others, but they do have some great, safe and quick depositing methods. You can choose from Visa Electron and Maestro debit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill. For fast and easy deposits, you may also find Payforit especially convenient while it is also a trusted Citadel online casino.

On most of the deposit options, the minimum deposit is £10, although paysafecard has no minimum deposit and Skrill has just a £5 minimum deposit. Furthermore, all transactions are immediate and all safe and totally secure as you would expect from one of the leading Apple Pay casinos around.

Payment Options at Casumo
💳 Deposit options Maestro,Visa Debit ,Switch, Solo, Neteller, Paysafecard, PugglePay,Bank Transfer, Skrill, Apple Pay
💳 Minimum deposit £10
💳 Fees None
💳 Accepted currency EUR, GBP
💳 Payout options Maestro, Visa Debit, Switch,Solo, Neteller, Paysafecard, PugglePay, Bank Transfer, Skrill

When withdrawing, you can use all of the same options that you have for depositing. Generally, the withdrawals are approved straight within the same day but the time it takes to reach your account all depends on the method that you use. Debit cards tend to take 1-3 days to process and receive, as do bank transfers. However, if you choose to withdraw via Skrill or Neteller, then these are generally instant.

Another bonus is that not only are there no fees attached, but there are no withdrawal limits, so you are able to get to your winnings straight away, no matter how big they are. It is no wonder why this operator is an excellent casino accepting Neteller, Skrill and other e-wallets.

Security and Regulation

Firstly, Casumo has been registered with and is licensed by the biggest and best online gambling authorities – the Malta Gaming Authority and the UK Gambling Commission, so they are deemed perfectly safe and regulated within many countries throughout the world.

Further to this, it is also completely secure when it comes to protecting your financial and personal data as it utilises top-range 128-bit SSL encryption, which is often used by the leading online casinos with UpayCard. The technology ensures that hackers are unable to get into your data.

On top of this, the site is also certified by eCOGRA and TST labs, which means that all of the games on its site, alongside the Random Number Generator have been tested thoroughly by third parties to make sure that they are completely fair and trustworthy. This means that all the RTPs posted on the site are completely accurate and you can trust completely that the games are completely random, totally fair and honest and you are getting a great user experience.

Furthermore, it is attached to responsible gambling bodies such as GamCare and Gamble Aware, so they take their responsibility towards your well-being very seriously, giving you the option to self-exclude if necessary. Casumo has taken every step to make sure you are playing on a transparent and honest site and is as secure as possible.

Customer Support

Working Hours: 24/7
Phone Number: N/A
Live Chat: Yes
Email: hey@casumo.com

In general, the customer support at Casumo is decent. The operator recommends that you use the live chat option, as this is where you are likely to get the best customer experience. This is available to players 24 hours a day, 7 days a week, and is operated by attendants who are quick, professional and knowledgeable.

There is also the option to contact them via email, via the address indicated above. The one issue here is that there is no phone number on which to contact them, which lets them down a little as some people like to be able to talk to someone in person. In general, this is a good service and the department are very knowledgeable and helpful. The addition of a phone number would make it even better though.

If you have a more standard query, then the FAQ section is a decent one. It is both comprehensive and in-depth and can help you out with the majority of standard queries to do with your accounts, depositing and withdrawing, bonus queries and transaction queries. This is definitely somewhere to check out first as you are likely to be able to find out most of what you need here.

Usability of the Online Casino

The Casumo website is great. It looks simple and this makes it very easy to navigate and use. It is laid out very different to many online casinos, but this isn’t necessarily a bad thing. The main menu is down the left-hand side, as opposed to across the top like many other sites. Here you can log-in, sign up or check out the game selection; the help is also to be found here. To the right of this, there is a big Casumo style banner, featuring its special character, which offers the casino welcome bonus. You can choose to create your account here. Scroll down and you’ll get a choice of the top games.

The game browser isn’t as split up as many others. You can’t choose table games or jackpots. You can just look at the top list games, check out all the games or search your specific game. In a way this makes it a bit trickier if you want to browse the table games as you won’t be able to do so as easily as with some other casinos. However, the search function is great and if you wish to find a specific game then it’s very quick and easy.

Casumo App: Many Different Slots

There is no doubt that Casumo has come up with a highly impressive Casumo casino app that works smoothly and effortlessly. It has been built using HTML 5, and because of this, it works perfectly on any smartphone – whether it’s Apple, Android or even Blackberry or Windows. The use of this technology means that there are great swipeable menus, a top tap and search function and also pinch technology.

It’s clearly a great app, but what about the games? Well, there are masses of games to choose from when you go on the Casumo casino mobile app, compared to other casino apps. You have access to top games such as Starburst and Thunderstruck II if you want the slots, or you could hit the tables with games such as Subtopia Blackjack and Roulette. You can also hit the live casino as well for something different. The technology is seamless, the games are great and this is a top mobile offering. As far as mobile casino apps go, this is up there with the best.

Conclusion: Bold and Fun Online Casino with Hundreds of Titles

Casumo is a great online casino. It’s bright, bold and inventive and takes you into a whole new world, which is what it aims to do. The game selection is fantastic and the usability of both the desktop site and the mobile site is highly impressive.

Although it isn’t a PayPal casino, the depositing and withdrawing is quick, safe and secure and the whole site feels very professional and regulated. There are one or two improvements that would make it even better, such as a contact phone number and possibly an easier way to browse genres of games, but all in all this is a top site and is in no way a Casumo casino scam. When it comes to online casinos, you can’t go wrong here.

Frequently Asked Questions

While we try to cover everything in our Casumo casino review, we understand that you may still have some unanswered questions. To answer everything you might still be wondering about we have compiled a list of our readers’ most frequently asked questions in the following FAQ.

1️⃣ Is Casumo legit?

Yes, Casumo is one of the most reliable and trustworthy operators in the UK. This operator is fully licensed by the UK Gambling Commission which is a strong indicator that an operator is above board and not a scam.

2️⃣ Is it safe to play at Casumo?

Yes, it is safe to play at Casumo. This operator has several safety features in place such as sophisticated encryption software and third party checks on games to ensure that everything is legitimate and fair.

3️⃣ Is there an exclusive bonus to the Casumo review?

Unfortunately, there is no exclusive bonus associated with our Casumo casino review. However, we do a detailed breakdown of the current welcome bonus along with all the information you need to be eligible for this offer.

4️⃣ Can you play at Casumo for real money?

Yes, it goes with saying that you can play at Casumo for real money. Once you have chosen a payment method, simply make a deposit into your player account. While Casumo is one of the top real money casinos out there, you might also like to check out our best online casinos for real money page for more options.

5️⃣ How many casino games does Casumo offer?

Casumo offers a wide selection of more than 880 casino games including slots, blackjack, roulette and other table games. You can read more about the site's games portfolio in our Casumo review.

6️⃣ Is Casumo a scam?

No, Casumo is not a scam. If fact we can say that we were so impressed by the various Casumo safety features that we would view it as one of the safest online casino sites in the UK.

7️⃣ What is the Casumo bonus offer?

While modest, the Casumo welcome bonus offers a combination of funds and free spins that will give players a real boost when they first start playing. We provide all the bonus details you need to know about eligibility and wagering requirements in our Casumo casino review.

8️⃣ What is the Casumo payout rate?

Casumo online casino can be ranked as UK's best payout online casino and there is a good reason for this. The overall payout rate of the site is quite advantageous to players at 97.23% on average. For players looking for good odds, Casumo is a fine choice.

9️⃣ How to withdraw my winnings from Casumo?

Withdrawing funds is simple and easy at Casumo. Simply go to the bank section of your account and choose an eligible payment method for making a withdrawal. You can find more details here.

🔟 Does Casumo accept PayPal deposits?

Unfortunately, this operator does not offer PayPal as a payment method. You'll find many fine alternatives in our Casumo casino review. However, if you are adamant about using PayPal we recommend checking out our guide to the best PayPal casino sites.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.