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Reel Island Review

Lead Author: Nicholas Crouch
Last Update: 25/09/2023

Please note: This online casino is not available anymore. Please choose an alternative operator from the best online casinos.Ā 

Reel Island was launched in 2015, and since then has gone from strength to strength. Despite being on the scene for a relatively short amount of time, the owners of this site know what they are doing, as they have over a decadeā€™s worth of experience running other online gambling sites. A huge selling point of this site is that it offers over 30 different software providers, from huge companies to smaller boutique game suppliers. This means that whatever your tastes, you should be able to find games to suit you here.

šŸ„‡ reel-island
Rating 4.5 / 5.0
šŸŽ² Total number of games 650+
šŸ’» Software provider NetEnt
šŸŽ Welcome Bonus N.A.
āš–ļøRegulation
šŸ† reel-islandPlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

This operator claims that it will do ā€œeverything possibleā€ to make your experience with it a safe one. These are reassuring words, but it can be difficult to know what to look for if youā€™re new to the online gambling scene. We have written a detailed Reel Island review so that you can know exactly where you stand with this online casino.

Overview of Our Experiences

As befitting a site named Reel Island, this casinoā€™s background is attractively tropical-island themed. It has a clean layout with large buttons clearly labelled to direct you to whichever subpage you might want. The games are helpfully separated into categories, and since this casino has over 600 games on offer itā€™s great that theyā€™ve made this number more manageable. Whatā€™s really impressive is the wide variety of software developers available, which is also a category by which you can filter the games.

Company: White Hat Gaming Limited
Address: Cornerstone Business Centre MOSTA MST1180
Registration number: 52894
Regulation/license: UKGC
Phone:
eMail: support@reelisland.com
Live Chat: Yes, 24/7

Of course, in our Reel Island review we have taken a look at much more than just the games on offer. Although we will go over exactly what you can find in their game selection – undeniably important when choosing an online casino – we also examine various other aspects of the site. We always want to make sure that our readers feel comfortable that a casino is fully licenced and legitimate, so weā€™ll break this down for you. The review will also take a look at the payment options, bonuses, and customer support offered by this casino.

Reel Island Check: Scam or Not?

The most important piece of information you need when looking at an online casino is whether or not it holds the relevant licences. When you are playing in the UK, every operator must be licenced by the UK Gambling Commission. This organisation is responsible for monitoring casinos and has stringent rules which must be followed in order to obtain and keep a licence. Its top priority is making sure that gambling is conducted in a fair and open way, and it routinely audits casinos to ensure that this is being achieved.

Reel Island holds the necessary licence from the UKGC, and also a second licence from the Malta Gambling Authority. This is another very well-respected organisation, so itā€™s great to see that this casino has been endorsed by a second regulating body. The reason for this is simply that the casino is based in Malta, and therefore must hold a licence there too.

As well as these licences, this operator is also associated with organisations such as GamStop and GamCare. While these do not hold the same authority, they are purely concerned with the welfare of gamblers, so it is reassuring to see that this operator is aligned with them. You can know that they are looking out for their customers interests. Another good sign that this is no Reel Island scam.

Overview of the Offers from Reel Island

As weā€™ve mentioned, there are a number of software developers on offer at this site. In fact, seeing a site with over 30 developers on offer is excellent – many online casinos have only a handful. We would always say that itā€™s a case of the more the merrier when it comes to software providers; when could having more options be a downside? This site also has a great mix of different types of providers. The big names that you would expect to see like Microgaming, NetEnt, and Playā€™n GO are all there, and many people like to stick with well-known brands. Smaller companies who have made fewer games but are instead known for their high quality are also present on the site. ELK Studios makes slot games with really wonderful graphics, and FELT Games only produces table games but is generally ranked as one of the best in its field.

The Website of Reel Island
The Homepage of Reel Island The Game selection of Reel Island

Online Casino

The majority of online casinos offer more slot games than anything else, and this one is no exception. Of the 650 or so games on offer, about 570 of them are slot games. However, donā€™t let this fool you into thinking these are all the same. Of course, all slot games have a theme, so you can choose based on which one is most appealing to you. This can be really fun, especially when large companies like Microgaming have deals with TV and movie licences so that you can have a go at something like the Jurassic Park slot game offered on this site.

Some people prefer to play jackpot slots – and there are over 30 different ones at Reel Island. These allow you to win in the same way as on any other slot game, but also offers the chance to win a jackpot, which may be well into the millions. A jackpot slot game is linked across all casinos so every time anyone bets on that game from anywhere in the world, the jackpot will go up.

If you are less of a fan of slots, then there are still plenty of options for you here. The table games offer all your favourite variations of roulette, blackjack, baccarat, and poker, so you can also play such options as punto banco or red dog.

This operator also offers the ever-more-popular option of live dealer games. Streamed from a real table, you can watch the action unfold in real time and even chat with the dealers and other players. Evolution Gaming provides the games and is generally accepted as the best live casino developer out there at the moment. If you are interested in live games, have a look at the best live casinos in 2024.

Reel Island Bonus: Check Out the Offer

Pretty much every online casino these days will offer you a welcome bonus – usually advertised in large writing on the homepage so you canā€™t possibly miss it. These deals generally sound like very generous offers, but once you start to read the terms and conditions you might find that itā€™s a different story. It is always important to make sure you fully understand the requirements before you sign up to any bonus, as you may have to put a lot of money into a casino before you can actually reap any rewards. If you are looking for some great deals, have a look at our best casino bonuses of the year.

For the Reel Island offer, you can receive up to Ā£700 in bonus funds, plus 100 free spins on slot games. This is no scam, and you certainly can win everything that they are promising. However, getting the bonus is a little more complicated than it seems, as we will explain.

Deposit Bonus: N.A.
Bonus Condition: N.A.
Validity: N.A.
Other promotions: N.A.

This first thing to note is that you will not get all of this money at once. The bonus is spread across your first three deposits. The first deposit will get you 100% match up to Ā£100, so if you deposit Ā£80, for example, the casino will give you Ā£80 too. The second step matches 50% of your second deposit, up to Ā£200. Your third deposit will be matched at 25% up to Ā£400. This means that to receive the full Ā£700, you will need to deposit Ā£2,100 across the first three deposits.

However, this actually just gets you the money as bonus funds. To turn this into real withdrawable cash, you will also need to meet the wagering requirements. For this deal, the requirements are 35x the value of your deposit plus the bonus funds. Although 35x is a pretty standard ask, having to wager both the deposit plus the bonus is a big ask. You really need to think about whether or you will be playing at this casino enough to make it worth it. You will have 30 days to meet the wagering requirements or you will lose your promotional funds – although, 30 days is a reasonably generous timeframe for this type of offer.

The free spins are also not totally straightforward. They are also split across three deposits, so you can receive 25 spins on your first two deposits, and 50 on your third. Each set of bonus spins can only be used at the game designated for each, so you canā€™t just choose your favourite game and put bonus spins on there. Your winnings from the bonus spins are capped at Ā£50 and must meet the same 35x wagering requirements as your other bonus funds.

This casino offers several other promotions too. They are easy to find under the ā€œpromotionsā€ tab from the homepage. ā€œEasy Mondaysā€, ā€œHumpday Handoutā€, and ā€œSensational Sundaysā€ are all on offer every week so theyā€™re worth looking at if youā€™re a regular player. You can also earn loyalty points by playing certain games and these points can be redeemed for bonus funds

Deposit and Payout at the Casino

Of course, one of the first things you need to do when you start playing at an online casino is deposit some funds to play with. There are usually a number of different options available to do this, so itā€™s worth thinking about what type of payments you are set up for, and which youā€™d feel comfortable using.

This site offers identical options for both depositing and withdrawing your funds. You can use: Visa, MasterCard, Trustly, paysafecard, Skrill, or Neteller. There is a Ā£10 minimum for both paying in and taking out your money, but there arenā€™t any fees to pay which is great.

Payment Options of Reel Island
Payment Options of Reel Island.
Deposit options: Visa, Mastercard, Trustly, Sofort, paysafecard, Skrill, Neteller
Minimum deposit: Ā£10
Fees: None
Accepted currency: GBP
Payout options: Visa, Mastercard, Trustly, Sofort, paysafecard, Skrill, Neteller

The one potential downside to this operatorā€™s payment options is the absence of PayPal. This is often a popular choice when paying anywhere online since it doesnā€™t require you to enter financial details directly into a site. With so many other options available, we donā€™t really see this as a problem but if you feel differently, then you can check out some of the best PayPal casinos.

Security and Regulation

The licences are definitely the most important factor when considering the legitimacy of an online casino. Without the correct licence, a casino is not operating within the law and you should not play there. However, there are also some other factors which you can have a look at when considering operators.

It is worth reading through a siteā€™s security section to reassure yourself that all is as it should be. Reel Island is secured by SSL encryption provided by RapidSSL. This should ensure that no-one can access your account or your personal details. The fact that they offer this information up is also reassuring in itself – some casinos are not as transparent.

Transparency is always a positive factor when it comes to these operators. The more you can find out about them, the safer you can feel. This site has a very clear page showing the RTP (Return to Player) percentages, so you can be fully informed about the games you are playing.

Customer Support

It is always reassuring to know that if you run into any trouble you will be able to find someone who can help you out. Waiting on hold for hours on end for a couple of simple questions is so frustrating, but luckily nearly all companies now offer some alternative ways to get in touch.

Phoning Reel Island actually isnā€™t even an option. Instead you can choose to email the company or speak to someone through their live chat feature. Live chats are a really great way of running customer service as itā€™s fast and efficient. This siteā€™s chat runs 24 hours a day, 7 days a week, so you can speak to someone no matter what time of day it is. You usually donā€™t have to wait more than a minute or two to be connected to someone and the staff are generally very helpful.

The other useful option is the FAQs section. Confusingly, this site has its FAQs under Contact Us rather than Help which is a bit odd. In fact, it actually only answers three questions, so chances are it wonā€™t be much use to you anyway. However, with a fast chat option available, you should be able to get your questions answered quickly anyway.

Usability of the Online Casino

This operator really couldnā€™t have made navigating around this site much easier. Everything is labelled with large block letters, and the layout is simple enough too. The placement of the FAQs is odd, as we have mentioned, but other than that you canā€™t really go wrong. The games are split into obvious categories, so you can easily find what you are looking for, and you can sort them too. Choose between sorting by most popular, most recent, or alphabetically. Searching by software developer is a popular option as it allows you to jump straight to your favourites.

Reel Island App: Many Different Slots

Many people find themselves playing on online casinos on their phone far more than actually at a computer these days. For this reason, there are many excellent mobile casinos available. You will, however, find that fewer operators are making downloadable apps, so there is, for example, no phone casino app in the app store. Instead, its site is optimised for mobile and so you can just go straight to the website on your phone and find that everything has been designed perfectly for the smaller screen.

While not every game from the main site is available on your mobile, hundreds of them still are. You can actually have a look at the Mobile subpage on your computer and see which games are available on the go. Or, of course, just check it out directly on your phone. The graphics are just as good, and the games run smoothly, so thereā€™s no reason why you canā€™t play just as easily on the go.

Conclusion: Themed Casino with Numerous Software Providers

As youā€™ll have gathered from this Reel Island review, this is a great casino if youā€™re looking for some variety in your gameplay. While it doesnā€™t have as many games available as some of the bigger operators, it is by no means stingy in its offerings. You still get a large choice and from a good number of different categories, including slots, table games, and live dealer games. In addition, the number of software providers from a casino this size is truly impressive. All the licences are in place, and the operator is upfront on its site which is always good to see. If you have any further questions you can always speak to someone through the live chat feature. This is a great place to play, which can be ranked among the most thrustworthy online casinos of 2024.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site. Ā 

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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