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Big City Slots Review

Lead Author: Dominic Archer
Last Update: 23/01/2024

Please note: This online casino is not available anymore. Please choose an alternative from the top online casino sites

Gibraltar-based Jumpman Gaming Ltd launched no less than a dozen casinos brands over the course of 2017 and 2018, with Big City Slots, being one of these sleek new themed online casinos brands. This colourful casino site features more than 600 games and, like all Jumpman brands, is licensed by the Alderney Gambling Control Commission as well as the UK Gambling Commission. The inclusion of the latter means that this site can legally offer its services to UK-based players.

🥇 Big City Slots
Rating 4.5 / 5.0
🎲 Total number of games 600+
💻 Software provider Microgaming, NetEnt, Yggdrasil
🎁 Welcome Bonus Spin of the Mega Reel for Bonuses
⚖️Regulation
🏆 Big City SlotsPlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

As new online casinos keep coming out thick and fast, its important to check that naughty operators aren’t trying to hide amongst them.

Overview of Our Experiences

This Big City Slots review will carefully explore how safe this site is, as well as looking what games and bonuses it has on offer, along with how good the interface is for players. Jumpman Gaming brands are easily recognisable for two main reasons. First, all sites offer a spin of the ‘Mega Reel’ to new players in order to decide their welcome bonus (the highlight of which is 500 free spins on Starbursts), while all sites operated by this brand have an eye-catching theme that it consistent throughout the site and provides a very fun feel.

The fact that Big City Slots is licensed by the UKGC should fill players with confidence as this body, along with the Alderney Gambling Control Commission, conducts thorough background checks on operators to ensure that they have no links to criminal activity and that the services they offer are fair and transparent.

Company Jumpman Gaming Ltd
Address Inchalla, Le Val, GY9 3UL, Alderney
Registration number N/A
Regulation/license UKGC, AGCC
Phone N/A
E-mail support@bigcityslots.com
Live Chat Yes, but no set hours

This site is not perfect though, which is not too surprising for such a new online casino. In particular, work could be done on improving the availability of customer support hours, which transaction fees are also applied on withdrawals under £30.

An impressive selection of over 600 games are available on Big City Slots online casino, many of which come from leading software providers such as Microgaming, Yggdrasil and NetEnt. As you may have guessed by the brand’s name, most of these games are slot titles.

Big City Slots Check: Scam or Not?

Simply by the fact that this site is fully licensed and regulated by not only the Alderney Gambling Control Commission, but also the UK Gambling Commission, players can be very confident that this is not some kind of Big City Slots scam.

The site has had to prove it has adequate financing, fair games and a secure platform in order to obtain these gambling licences, while background checks on the operator also need to have shown no connections to criminal activity of any kind.

In order to prove that all game outcomes are fair on this site, Big City Slots casino uses random number generators (RNGs) on all of its games which ensure that neither the software provider nor casino have any control over results, giving players peace of mind that games aren’t “fixed” in any way.

Big City Slots also actively encourages responsible gambling practices on the site, with the cashier section enabling players to easily alter deposit limits on the site so players do not spend beyond their means.

Overview of the Offers from Big City Slots

For fans of slot games, players will surely love the 600-plus game selection available at Big City Slots, which includes numerous titles from reputed software providers like Gamevy, NetEnt, Yggdrasil, Betsoft, Microgaming and QuickSpin. As well as slots, this site also has a small collection of table games and bingo games, along with over 40 progressive jackpot games.

The Website of Big City Slots
Thumbnail: Big City Slots Home UK Thumbnail: Casino Games at Big City Slots

Online Casino

The undoubted focus of Big City Slots online casino is its collection of online slot games, which number over 530. Plus, with the site making use of some of the top software providers in the industry, a lot of big-name games are also available, including the Starburst, Rainbow Riches, Ted and many others.

There is no shortage of progressive jackpot games at Big City Slots either, with these types of games proving especially popular with players due to the similar easy-going game format that it shares with slots, while also boasting many jackpots that are more akin to lottery prizes than your every day casino game. The biggest name amongst the jackpot games is undoubtedly Mega Moolah, a game, which has hit news headlines on multiple occasions after giving away record prizes to players. Indeed, in 2015, one lucky British player scooped a then record £13 million prize on the game.

Although most people associate casinos with table games like roulette and blackjack, the truth is that the majority of games found in casinos around the world are actually slot games – just as is the case at Big City Slots. There is a small selection of table games for the traditionalists to enjoy, although there are currently no live online casinos available to play at.

Bingo

Most likely, due to the fact that Jumpman Gaming also operates numerous online bingo brands, you’ll even find some bingo games at Big City Slots casino, which is quite unusual for an online casino, but not so much for some of the best gambling sites we have in stock. There are five games available in total, with two free games, two low stakes games, while the most costly of the lot is 50p a ticket with a £1,000 top prize available to win every day.

Big City Slots Bonus: Check Out the Offer

One of the big similarities of all brands operated by Jumpman Gaming is that they try to gamify the entire gaming experience. Even the boring and administrative aspects of the site are made fun. Indeed, even the Big City Slots bonus has been gamified, with players being awarded a free spin of the Mega Reel following their first £10 deposit on the site. In most instances, the Mega Reel will award players with a few spins on a certain game, although the top bonus prize is an impressive 500 free spins to use on the hugely popular Starburst game and even a £10 Amazon voucher. Another Jumpman Gaming casino, the Big Thunder Slots, which is reviewed here uses the same strategy. See also: our Slots Animal review.

While this site definitely does a good job of making the awarding of bonuses extra fun, they do follow some conventions of the best casino bonuses – namely bonus terms and conditions. Indeed, any bonus awarded on Big City Slots is subject to a 65x wagering requirement, while winnings are also capped at £8 per 10 spins awarded.

Big City Slots does not ignore players once they have registered to the site and claimed their welcome bonus, though. On the contrary, the Mega Reel fun continues throughout a players time on the site, with a spin of the Mega Reel becoming available every time a player deposits £20 or more on the site.

Deposit Bonus Free Spin on Mega Reel after First Deposit
Bonus Condition 65x wagering requirement
Validity 30 days
Other promotions Trophies, Tournaments, VIP Pizza Club

What’s more, Big City Slots online casino really thrives in provide all manner of promotions to players. Indeed, ‘Trophies’ are a prevalent feature of this site through your time playing on it, with these Trophies being awarded for completing any number of daily tasks. These Trophies can be seen on their devoted page, with descriptions on how to get each of them. Over 200 Trophies are available, with players being moving up a level of the VIP scheme and receiving a free spin of the Mega Reel for every five trophies they collect.

All players on the site can get Daily Cashback, too, based on their previous days losses, with this amount of Cashback doubled for the players first 31 days on the site. The VIP scheme again feeds into this, with the percentage of cashback being awarded going up for each VIP level reached.

VIPs even get access to ‘Pizza Club’, where they can win a pizza each week, while Wednesday’s ‘Happy Hours’ between 3pm and 7pm will gift users who play during this time with free spins bonuses.

Promotions do not stop there, either with numerous other competitions and tournament regularly available, while the site’s refer-a-friend scheme even rewards players for getting people they know to join the site.

Deposit and Payout at the Casino

The colourful cashier section of Big City Slots also fits in with the fun theme of the site. Here players can make a payment and also set their deposit limits on the site in order to ensure they do not spend more than they can afford.

Players can deposit from just £5 at Big City Slots when using Paysafecard, but the majority of other payment methods on the site have a minimum spend of £10, with these main deposit methods being Visa Electron, Maestro, Pay By Mobile (which has a maximum deposit of £30) and PayPal.

Payment Options of Big City Slots
Payment Options of Big City Slots Casino
Deposit options Visa Electron, Maestro, PayPal, Paysafecard, Pay By Mobile
Minimum deposit £10.00
Fees £2.50 on withdrawals under £30
Accepted currency GBP
Payout options Visa Electron, Maestro, PayPal, Paysafecard

When it comes to withdrawals at Big City Slots, there is both good news and bad news. The good news is that players can use any of the same payment options to withdraw (except for Pay By Mobile) and can withdraw from just £10 on the site. The bad news, though, is that any withdrawals under £30 will incur a £2.50 transaction fee, which is taken from the requested withdrawal amount.

Security and Regulation

The most important thing for UK-based players to note about Big City Slots is the fact that is fully licensed and regulated by the UK Gambling Commission. This licence means that is can legally offers its services in the UK, with this regulatory body also holding the site accountable for its actions.

To get this licence, Big City Slots casino has had to show that it a trustworthy company with enough financial backing to pay out all winning players. Furthermore, background checks conducted by the UKGC show that the operator has no criminal connections and that this site seems to be capable of offering the services it claims.

Player data on the site is protected by 128-bit SSL encryption technology, while the site is also required to hold player funds in a separate account from its operational accounts so that player’s money is protected in the event of the casino being placed into administration or going backrupt.

All games on Big City Slots also use RNGs (random number generators) for the creation of all game results. This is a vital part of getting a gambling licence as it means that games are fair as nobody can control the outcome of games.

Customer Support

In theory, customer support at Big City Slots should be excellent as the site offers both email support as well as a built-in live chat function on the site. Moreover, if you can get a hold of a representative, support is indeed good. The trouble is, it is very much an “if” you can get a hold of a support member as the support hours seem to be very erratic with the live chat function seen to be offline a lot of the time. Fortunately, players can resolve a lot of their issues by consulting the highly in-depth FAQ section which can be found under the ‘Help’ tab.

Usability of the Online Casino

Big City Slots uses a colourful and fun theme across its site. In addition, unlike some other online “themed” casinos, this site seems committed to its theme and does not just discard it when it comes to more practical pages like the FAQ or cashier section. What’s more, games are also very well organised and everything on the site is easy to find.

No Big City Slots App: Mobile Casino Experience

Due to this website having a fully responsive design, this means that the online casino works equally well through a mobile browser on a smartphone or tablet as it does on a desktop web browser. For this reason, the company has not seen any real need to create a devoted Big City Slots app for players to download.

There has been a growing trend in the development of mobile casino apps in recent years, but while it’s nice to have the option, there’s no real need for modern online casinos like Big City Slots, that have been designed to be fully responsive across all devices, to also create their own.

Conclusion: A Fun Theme with over 600 Games

Simply put at the end of this Big City Slots review – it is a very fun online gambling site to use and is one that has an excellent range of slot games available to players. Indeed, every aspect of this site is fun to use, especially thanks to the ‘Trophies’ feature which is central to the playing experience and the VIP scheme.

A lot of top online casino sites could learn a thing or two from Big City Slots, even though this site was launched in just 2017. What’s more, while it does not have the biggest bonuses in the world, players will certainly enjoy the thrill of seeing what they are treated to by the Mega Reel.

Dominic Archer, Casino & Slots Editor at Scams.info

Dominic Archer

Casino & Slots Editor at Scams.info

After earning his degree in Gaming Analytics, Dom ventured into the realm of software development, where he tested online slots for various companies. This experience soon evolved into a fascination with eSports, particularly League of Legends. Presently, Dom uses his expertise to write our comprehensive slot and betting site reviews. 

When reviewing slots, I pay attention to the technical elements. They might not be immediately visible to a layperson but contribute to overall user experience

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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