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BetCruise Review

Lead Author: Alfred Holland
Last Update: 23/01/2024

Please note: This betting provider is not available anymore. Please choose an alternative from our best betting sites

Established in 2007, BetCruise is a well recognized name in the online betting market, but that doesn’t mean they’re resting on their laurels. This is a service which focuses on a diversity of experiences, offering a wide variety of opportunities and a well-developed mobile version for players on the go. Even better, this diversity doesn’t mean a lack of focus, with BetCruise offering a professional level of service over everything they do.

🥇 BetCruise
Rating 4.5 / 5.0
🎲 Total number of games 700+
💻 Software provider NetEnt, BetSoft, iSoftBet + more
🎁 Welcome Bonus
⚖️Regulation
🏆 BetCruisePlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

It should be noted that there are some online casino websites out there which are sort of “black sheep” – the ones not to be trusted. BetCruise isn’t one of these examples, however, and has proven itself as one of the more reliable offerings which the internet has to offer.

Overview of Our Experiences

We are pleased to report that our experiences with BetCruise have been nothing but positive, with the website standing as one of the most pleasant we are yet to review. Enough credit here really can’t be given to the range of options when it comes to gameplay. As a rarity, this betting site offers a line of sports which include tennis, boxing, basketball, football, and even chess and badminton.

This is aided by their slot games, which include entries from noted developers such as NetEnt, Betsoft, Elk Studios, and NextGen Gaming. The choice here is second to none, and we can’t help but appreciate that.

Company Gamesys N.V
Address E-Commerce Park Vredenberg Unit E-02 Willemstad
Registration number 96060
Regulation/license UKGC, Curacao
Phone unlisted
eMail Info@betcruise.com
Live Chat Yes, 24/7

So, what can you expect from our in-depth BetCruise review? We want to look into all aspects which are important to players, from all angles. Starting with the trustworthiness of this online bookmaker, we delve into its licenses, which are always an important component. From there we move into a look at the offers and deals which BetCruise has to offer, and then into the game selection which is available to the players, including the mentioned sports, and even a live casino.

We also investigate the important factors which users need to know when it comes to customer support.

BetCruise Check: Scam or Not?

One of the biggest concerns which players rightfully have with betting sites is that many cannot be trusted. The internet is still in many ways the wild-west of personal data, after all, and there are many unscrupulous services which place their own profit above your wellbeing. This can be a little confusing, especially for the uninitiated, but there are ways to tell whether or not a service is reliable.

The primary concern here comes from the need for licenses. On this website, you are covered, as BetCruise has both a Curacao Gaming License and a UK Gambling Commission Remote License.

What this means is that they have met the strict requirements put in place for online bookmakers, and this is further aided by the possible financial engagement avenues. Payment options like Paysafecard, for example, help put another layer in between your wallet and your online investments, making the end result even more safer one for you: this site is not a BetCruise scam.

Overview of the Offers From BetCruise

Included here, aside from a wide range of betting sports, are live dealer games, poker, and some of the best slots from the most respected names around, including NetEnt and Betsoft. These blew our minds when we first got into these reviews, as the graphics and bonus structures have evolved above anything physical casinos could ever hope to offer. On top of this are classics like roulette, craps, and all the other games which we have all come to love.

The Website of BetCruise
The Homepage of BetCruise The Game selection of BetCruise

Online Casino

When looking at the range of games which this website offers we have to split it into sections – so great is the assortment on offer.

In terms of traditional casino games, this is a case where all conceivable bases are well-covered. This includes 45 table games such as roulette, craps, baccarat, sicbo, blackjack, and three card poker, and we’re still only just getting started. We also have 19 different scratch games and a whopping 420 slot games.

These can be sorted and searched easily, so players never have to struggle to find exactly what they want. Users can sort by game-type, such as top slots, video slots, table games, or scratch games, and can even further narrow down this list by selecting only certain providers if they so wish. Only want to go in for iSoftBet games? Just click the button, and you are ready to go.

This selection carries over to the live casino section, where players can choose from live roulette, Russian poker, blackjack, and baccarat, and can also bet on poker for other players, all from BetConstruct. Not to be outdone, Ezugi also takes part as a provider here, offering roulette, keno, dragon tiger, hold’em blackjack, baccarat, and bet on numbers.

Sports Betting

Including for sports betting fans are everything you might predict from an offline bookie, and many more. Key among these are offerings such as football, tennis, hockey, boxing, basketball, curling, chess, and badminton. Lesser known but still enormously fun to bet on are the likes of bobsleigh, figure skating, and weightlifting – a rarity even for some of the top online bookies around.

They even offer betting on sumo, which not often seen here in the western world, and the ability to bet on winners at the film-based Oscars. Not really a sport, but certainly a fantastic thing to bet on, especially for fans of film who have taken notice of a few big Hollywood trends.

Poker

No casino website worth its salt could measure up without offering some type of poker, and BetCruise does not less this go ignored. There are multiple tables available here, with a powerful search program in use to help narrow down your game of choice.

Not only can players choose tables based on location, but they can also sort by available seats and the level of stakes. There are even separate tabs available for players, who wish to engage in 6 players plus hold’em, or for those who wish to take part in the even higher stakes tournaments which include rules such as freezeout, freeroll, knockout, and satellite.

Bingo

There are a total of 5 different games available here on the bingo front. These include standard and traditional video bingo, Super Hot Bingo, Rio Bingo, Goal Bingo, and Farm Bingo. While the gameplay in all of these offerings sticks to what made bingo a classic from the get-go, the choice here is certainly appreciated, and the animation and themes help update this long-time favourite into the classic era.

There don’t seem to be special offers when it comes to bingo from BetCruise, so you’re going to have to do your best to win through sheer bingo skill.

BetCruise Bonus: Check Out the Offer

Welcome bonuses are quite common in online betting sites, matching or exceeding player deposits as a bonus to keep players engaged. What is unusual, though, is the sheer size of the offer which is brought by BetCruise. This is separated into three different tiers, with each offering differing deposit bonuses depending on the quantity, and on whether this was a player’s first, second, or third deposit.

Deposit Bonus 75-125% up to €,1000
Bonus Condition 35-times wagering requirement
Validity 21 days
Other promotions

In order to withdraw winning obtained through the bonuses, players must meet the 35x wager requirements. This is fairly standard when it comes to these necessary systems, which are designed to prevent abuse on both sides of the aisle.

The first bonus is given at up to €300, whereby the betting site will offer a 100% match to the player’s given deposit. The second despot comes with a 75% bonus, up to a maximum of another €300. The final tier, and the most generous, comes from a 125% match up to a maximum deposit of €400. Each of these is added automatically when the deposits are made, with only one being possible at a time.

In order to withdraw this money, players must meet the wagering requirements placed on the bonus. For an example of this, we will use a hypothetical €10 bonus. In this case, a player must place bets amounting to €700=(10+10)x35 in order to fulfil this requirement.

This BetCruise bonus cash can only be used on those games which include these systems, specifically slot games created by BetConstruct, NetEnt, iSoftBet, and Endorphina. This is definitely something to keep in mind and does limit selection a little, though the variety here is still profound.

It should also be noted that each bonus will only operate for 21 days after it is activated. If the wagering requirements are not within this time, then the remaining bonuses and any money already won through this reward system is then forfeited.

These are currently the only bonuses available for this service, as at the time of writing. Some previous entries here include free roll slot tournaments and huge pay-outs on selected slot games. What’s really impressive here is just how often new bonuses are adopted, and how integrated they are with the rest of the website.

Football fans, for example, had previous bonuses based on the FIFA World Cup. While players could bet as usual, they would be given a cashback on the account that a game ended 0-0, a nice reward for what was called the Boring Football Bonus.

Deposit and Payout at the Online Bookie

With both deposits and withdrawals, BetCruise has most of the staples which online casinos have come to rely on during the past few years. In terms of deposits, this comes in the form of Payz, PaySafeCard, Neteller, Skrill, WireCard, SpectroCoin and PugglePay. Having a range of options this broad is great, but what is even better is the processing time – all of these come through instantly. The maximum deposit for these at any one time sits at the low end of €10,000 with the likes of WireCard and Neteller raising the maximum bar up to a massive €1,000,000.

The low end of these is fairly expected, though the high ends stand as some of the most impressive in the industry.

It should be noted that there aren’t PayPal deposits or withdrawals available for BetCruise, for that players are going to have to turn to an alternative choice of operator.

Payment Options at BetCruise
Payment Options at BetCruise
Deposit options Payz, PaySafeCard, Neteller, Skrill, WireCard, SpectroCoin, PugglePay
Minimum deposit £10
Fees None
Accepted currency EUR, USD, SEC, JPY, AUD, ZAR, CHF, BRL, CAD, GBP, INR,
Payout options EcoPays, PaySafeCard, Neteller, Skrill, WireCard, SpectroCoin

The withdraw methods from BetCruise come in 6 different possible forms. These include EcoPays, PaySafeCard, Neteller, Skrill, WireCard, and SpectroCoin, with only PugglePay missing from the deposit methods. The really great thing about this is that none of these withdrawal methods come with any sort of fee, which is unusual for a major competitive online bookies. They also all share the same processing time of 12 hours, which is again on the better side of what we have grown to expect. When it comes to maximum withdrawal amount, again these methods share the same level, with each capping out at €10,000 per transaction.

Security and Regulation

There are two main licenses acquired by this betting site which allow them to operate online, the first is the Curacao Gaming License, and the second is the UK Gambling Commission Remote License.

The Curacao Gaming License is an overarching license which is very popular within the trusted online gaming industry. This license allows online bookies to cover a wide range of online gaming products under the same umbrella, including sports, live games, lotteries, poker, and bingo.

The UK Gambling Commission Remote License is what allows this website the ability to operate with players in the United Kingdom, as the UK has additional strict laws in place to protect its consumers.

In addition to these licenses, the gaming software systems themselves must register to proof organisations which act to check the true fairness and randomness of these games. This not only helps protect the end-user from abuse, but it also ensures that no glitches or bugs find their way into a game which might cause unexpected problems for both player and creator.

The exact systems used here vary depending on the software provider, as it is up to each of them to prove themselves before the trusted websites would even think of adopting their software. Betsoft, which this website uses, for example, are certified by NMI Gaming Labs, which use professional checkers and advanced AI to ensure everything is running as it should.

Customer Support

BetCruise comes with three avenues of direct contact customer support, each of which are used for different issues. The first, live chat, operates 24/7, and can be used for any and all smaller inquiries, especially those which should only require a short and direct answer.

Customer queries tale a different path, and are dealt with through the internal mail system.

For any other questions, especially those dealing with more complex matters, customers are encouraged to use the email address provided on their contact page. This is best use for the longer and not immediately urgent questions, as some issues inevitably involve investigation, and this can be frustrating for the user if they are forced to wait around.

Also of great use here is the FAQ, which is lengthy and split into different sections to help aid users in helping themselves. Included here is a robust general help section, as well as headings on casino, sport, live casino, poker, and backgammon. This should generally be a player’s first bet, as these questions and answers are designed specially to save users time.

Usability of the Betting Site

Online betting sites tend to be well-adapted to the online layout on which they depend, but here BetCruise does far better than most. Raising the bar in many ways, BetCruise not only offers easy options to sort, it also allows players to favourite the games of their choosing, creating their own lists for those they don’t want to forget.

This is further aided by the overall efficiency of the website. Usually we are concerned that a website with this many moving parts might not run smoothly, but in this case, the concern is unwarranted, and the website runs extremely well.

BetCruise App: Many Different Slots

The BetCruise mobile app is, in a key way, just like the main website itself – extremely well designed. This app offers most of what the base website has to offer, and with a custom design to make it more usable on a smaller touchscreen. Including in the games here are the table games and sports betting, but the real winners are the hundreds of slots, many of which are customised themselves to play on mobile devices.

Certainly one of the best mobile casino apps we have used, and we don’t say that lightly.

Conclusion: Fantastic Online Bookmaker

When we first jumped into this BetCruise review we were a little worried about the quantity we had to take in, and what this might mean for the overall quality of the website as a whole. As it turns out, all of our concerns were for naught. BetCruise is a serious contender which doesn’t just succeed, it excels.

A wide selection of games really helps push this one ahead, not just in terms of traditional casino games, but also when it comes to sports, live dealers, and software slots.

This one belongs to the upper-echelon of online betting sites and is not which enthusiasts or newcomers should miss.

Alfred Holland, Casino & Payment Editor at Scams.info

Alfred Holland

Casino & Payment Editor at Scams.info

Alfie, hailing from a small town, had his horizons expanded when he set off to uni in the city. There he stumbled upon online casinos, marveling at how well the casino atmosphere transitioned to his laptop. He enjoys putting money on his beloved team Liverpool, but his one true love remains live casino games. 

My favourite part of the job is getting to help others discover online casinos and imparting any wisdom that I can.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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