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Using My William Hill Account: Sign Up, Delete, Verify & More

Lead Author: Nicholas Crouch
Last Update: 30/01/2024

So, you’ve chosen to open an William Hill online account. If this is your first time playing at an online casino, you might find it difficult to navigate the ins and outs of your account. If you’re thinking “I haven’t opened my William Hill account yet”, you can do so on the William Hill homepage.

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Rating 4.5 / 5.0
🎲 Highlights Great Live Casino
💻 Verification Required Yes
🎁 Sign Up Offer 400% up to £40 on Big Bass Bonanza
⚖️Regulator
Open Account
Full T&Cs Apply. 18+. Play Safe. New customers using Promo code BASS40 only. Opt in required. 1x per customer. Min. £10 deposit and stake on Big Bass Bonanza only. Max. bonus £40 with 35x wagering to use on Big Bass Bonanza only. Bonus expires 24 hours from issue. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. www.begambleaware.org #Ad

In the following sections, we’ll be walking you through everything that is needed to make an account at William Hill. This includes a detailed overview of how to verify your William Hill online account and login. You can also expect to learn how to freeze and delete your account.

What’s Needed To Start My William Hill Account?

Before you can open William Hill account, there are a few criteria which must be considered. These are fairly standard across most online casinos, whereas some details are specific to William Hill. Before opening an account, you’ll need to take notice of the following:

Getting Started with William Hill Account Sign Up
Minimum Age 18
Location Must Reside in Either UK or Ireland
Personal Information ID, Passport, Driver’s Licence
Verification Time 24 Hrs
Minimum Deposit for New Account Offer £10
Delete or Lock Account Available Self-Exclusion Available
Terms and Conditions Apply See William Hill for Details

As you can see in the table above, if you are under 18, are not a resident of either the UK or Ireland, or do not have any photo ID (such as a passport or driver’s licence) you will not be eligible to open an account at William Hill. These factors are absolutely essential and non-negotiable.

Step by Step: How to Open a William Hill Account

Provided you can tick all the boxes outlined in the criteria above, you can get started and open a William Hill account. The process is remarkably easy, but to avoid any confusion at all, we have broken it down into easy-to-follow steps for you below:

  1. Visit Official William Hill Site – Either enter the address manually or use our link in the intro to this page to be taken to the site.
  2. Click on ‘Create Account’ – You should find a clearly visible button on the homepage, allowing you to ‘Create William Hill Account’ or ‘Register’ or ‘Join’. This will take you to the registration form.
  3. Fill in Registration Form – Enter your personal details into the form, including home address, your name in full, as it appears on your ID, your phone number and a valid email address.
  4. Enter William Hill Bonus Code – If there is a code needed to access the casino’s welcome bonus, enter it now. Otherwise, in the absence of a code, you will need to trigger the bonus with a deposit.
  5. Verify Account – To verify your account, you will be required to send a copy of your ID via email to the casino. This is a security measure to protect against money laundering, and your information will not be shared with third parties.
  6. Make Deposit – Transfer money into your account by choosing your preferred payment method. Take note that minimum deposit limits apply, and that there is a minimum deposit limit for the bonus too.
  7. Login to my William Hill account – Once your account is up and running, you can login each visit, using your password.

If you’re new to online gambling, the amount of personal information you are required to share with a casino in order to open an account might seem daunting. Rest assured, all information requested is done as a precautionary measure against criminal activities. This is how casinos protect themselves.

Furthermore, a safe and licensed casino like William Hill has strong encryption software and high digital security. This means that your details will never be vulnerable to theft. While we’ve included a step about bonus codes, there currently are no codes necessary to access the bonus at William Hill.

How to Sign Up at William Hill:

The first page of the William Hill registration form.
The William Hill Sign Up Step 1
The Second page of the William Hill registration form.
The William Hill Sign Up Step 2
The final page of the William Hill registration form.
The William Hill Sign Up Step 3

Accept a New Account Offer

One of the biggest benefits of opening a new account at an online casino site is that you will be eligible for a welcome bonus. In the case of William Hill, you do not require a bonus code to access the offer. You will trigger the welcome deal by making a first deposit of a minimum £10.

If this is your first time opting into a welcome offer, please note that there are many terms and conditions that apply. To learn about these in full, we recommend that you read our guide to casino bonuses.

Steps to Verify Operator Account

Britain’s Gambling Commission requires that all licence-carrying casinos conduct ID verification to prevent not only underage players from joining, but also fraud and money laundering. As such, you can expect to submit to an ID verification upon joining William Hill.

In order to verify William Hill account, you will be required to send a copy of your photo ID to the casino. The verification process can take up to 24 hours, and you will not be able to make deposits or play for real money at any of the casino’s games until the process has been completed.

Here is a list of documents the casino accepts when you verify a William Hill Account:

  • Valid Passport
  • Valid ID Card
  • Driver’s Licence

How to Login to my William Hill Account

When navigating within any casino site, you can typically expect to find the William Hill login button in the upper right corner of the screen. This is certainly the case for William Hill, and you’ll find the sign in William Hill button conveniently beside the ‘join’ button.

To login, you’ll need to have your email address and password ready. Like most websites, if you’ve forgotten your password, you’ll be able to receive an email to reset it. Take care when playing, and always logout when you’re done in order to avoid your account being accessed by someone else.

How to Delete William Hill Account

There are many reasons you might wish to close your account someday. Perhaps you’ve found that your gambling activities are interfering with your life, or perhaps you simply found an online casino that you’d prefer to frequent.

Regardless of your reasons, you can rest assured the process to delete William Hill account is stress-free and simple. By clicking into your account, you’ll see an option to delete said account. Upon clicking this option, you’ll be greeted with a pop-up asking you to confirm your decision.

Here are the steps on how to delete a William Hill Account:

  1. Login to your William Hill account
  2. Withdraw All Money – Some sites won’t let you withdraw if you freeze or delete your account
  3. Click back to your account overview
  4. Click the “Delete Account” option
  5. Confirm your decision in the pop-up window

Before you cancel your account, do keep in mind that this will exclude you from opening a new account with the same casino and opting into the welcome bonus again. You also will not be able to keep your bonus funds, unless you have already met the wagering requirements.

Freeze William Hill Account

If you’d rather take a break from accessing the site, rather than deleting your account entirely, you can do so by freezing or blocking your account. This typically falls under the self-exclusion service of the casino, which you’ll find in the account overview section.

Once selected, you can choose from a variety of different periods of time, during which you will be frozen out of your account. During this time, you will not be able to access your account until the chosen period has elapsed.

Unlock William Hill Account

At some casinos, you must manually unlock your account, following a freeze. In these cases, it can be unfrozen by contacting support to overturn said freeze. This can be done if the time chosen has elapsed, or if you’ve changed your mind or mistakenly self-excluded – though the latter is a longer process.

When the time comes to unlock William Hill account, the process is automatic, provided that the chosen time has elapsed. Once the self-exclusion period has expired, you should be able to access your account normally again. If, perhaps, you encounter any issues in doing so, you should contact customer support.

Conclusion – Easy Accounts to Work With

We hope you found this page helpful and are now armed with all the knowledge you need to navigate your William Hill account. To learn more about this casino in detail, we recommend that you read our full William Hill Vegas review.

Nicholas Crouch, Chief Editor at Scams.info
William Hill’s account overview and registration process is simple and highly intuitive, even for first-time users.
4.5 / 5.0 Reviewed by: Nicholas Crouch
Full T&Cs Apply. 18+. Play Safe. New customers using Promo code BASS40 only. Opt in required. 1x per customer. Min. £10 deposit and stake on Big Bass Bonanza only. Max. bonus £40 with 35x wagering to use on Big Bass Bonanza only. Bonus expires 24 hours from issue. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. www.begambleaware.org #Ad

Frequently Asked Questions

Thank you for reading this guide to William Hill accounts. If there’s anything you’re still unsure about, or if you have any queries at all, feel free to read over our frequently asked questions and corresponding answers below.

🤔 How do I close my William Hill account?

To delete your William Hill account, you simply select the "delete account" option in the account overview. For the full details, check out our guide to deleting your account.

🧐 How do I verify my William Hill Account?

To verify your account, you will need to provide a copy of your valid photo ID. This can be ID card, passport or driver's licence. To learn more, read our guide to verifying your account at William Hill.

🤑 Do I get a bonus when I open a William Hill account?

Yes, new players at William Hill are eligible for a welcome bonus. Just know that you are only eligible if neither you nor anyone else in your household has had a William Hill account in the past. You can find out more in our guide to the welcome offer.

🤔 How do I login to my William Hill account?

To login to your William Hill account, simply click the "login" button in the upper right corner of the site and enter your email address and password. For the full details, read our guide to logging in.

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🎰 Full Casino Review William Hill Vegas Casino Review
💰 Casino Bonus Review William Hill Vegas Bonus
⚽ Sports Betting Review William Hill Vegas Sports
📱 Mobile Casino Review William Hill Vegas App
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