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The Health Lottery Review

Lead Author: Alfred Holland
Last Update: 19/01/2024

Please note: This lottery site cannot be recommended by us at the moment. Perhaps try another lottery syndication site after reading our Jackpot.com review.

Originally created as the National Health Service Lottery, the operation was declared illegal before it started. However, the assets of the NHS Lottery were then bought out by the Altala Group – run by a former employee of Camelot Group – in 2007. The site was then purchased by Health Lottery Ltd. It was then sold to the Northern & Shell Group. The Health Lottery eventually launched successfully in 2011 and by 2018 it operated 51 society lotteries across the UK. The premise is that some of the money going into it is there to help the NHS.

šŸ„‡ The Health Lottery
Rating 4.0 / 5.0
šŸŽ² Total number of games 600+
šŸ’» Software provider NetEnt
šŸŽ Welcome Bonus N.A.
āš–ļøRegulation
šŸ† The Health LotteryPlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

Although this is a gambling company, its major selling point is that it is donating 20% of profits to health related good causes. However, in the past it was aborted for being illegal, so how is it now? In this The Health Lottery review, we look at all aspects of the site to see that your money is going to the right places and this isnā€™t a wolf in sheepā€™s clothing. Is it as good as it seems or is it a scam?

Overview of Our Experiences

If you want to gamble and take a chance on a lottery win, but feel better about it by actually knowing that you are doing your bit for society then this is good right? But how does it work and how easy is it? Well, when we went on the site it was very simple. You could easily choose from daily draws, scratchcards or a mega raffle – meaning you could win anywhere between a free ticket, up to Ā£250,000 cash. You can also play scratchcards and even online casino.

Company: Health Lottery Limited
Address: The Northern & Shell Building, Number 10 Lower Thames Street, London, EC3R 6EN
Registration number: 7127308
Regulation/license: UKGC
Phone: 8443755555
eMail: help@healthlottery.co.uk
Live Chat: No

The site is well organised and is very clear. You can add in your daily number easily on the home page. The sign up is simple, and once you are registered everything is easily accessible, including all competitions, FAQs, offers, help and more.

With regards to payments, transactions made online to The Health Lottery are all via online debit card / credit card transactions. Itā€™s very simple. Once you enter your details, you can choose to pay as and when or pay consistently for weekly draws automatically, you can also set up a direct debit.

As well as this, the customer service was good as you have several methods of contact, although phone calls were charged. The mobile site also worked well and made it easy to choose your numbers on the move. All in all – a very decent and easy site to use.

The Health Lottery Check: Scam or Not?

As it had a difficult start, and as it purports to be doing good things, itā€™s fair to ask whether it is actually as good as it says, or whether itā€™s a scam to get people to part from their cash. However, looking into the company further, we can see that it is licensed and regulated by the UK Gambling Commission, which means that it is totally above board to play in the UK. However, because of its license, it must be noted that it cannot be played from outside of the country. If you want to partake in The Health Lottery you must reside within the UK. If you do try to register from outside, you wonā€™t be allowed.

Furthermore, The Health Lottery has societies all across the country and is well recognised in television advertising. The draws for the lottery are broadcast live on television. They were first at the prime time slot on a Saturday night in an X-Factor commercial and then moved to Channel 5. The draw is also done by Melinda Messenger, a known television personality. None of these big broadcasting bodies would be involved in a scam site.

Looking at the above evidence, itā€™s clear to say that the site is perfectly above board and is in no way a The Health Lottery scam.

Overview of the Offers from The Health Lottery

This is purely a lottery site, so you wonā€™t be able to access many other forms of gambling, however, it does have a decent online casino as well. You can choose from playing Mega Raffles, for huge prizes, as well as daily draws, scratchcards and casino games also offering good prizes. It isnā€™t as big as the National Lottery, so it wonā€™t make you a millionaire, but thereā€™s a lot of wins to be had.

The Website of The Health Lottery
The Health Lottery Homepage The Health Lottery Games Thumb

Lottery and Scratchcards

This is the sites main offerings. The Health Lottery is most well-known for its weekly draws, which allows players to win up to Ā£25,000 5-times a week – from Tuesday through to Saturday. You can not only buy your tickets online, but there are over 32,000 retailers as well. To play, you simply need to register, and it costs just Ā£1 per line. You then pick 5 numbers between 1 and 50 – or you can ask for a random selection (Quick Pick). You can then choose how many weeks you want to play on – or you can set up a direct debit for weekly play, without the need to keep going online and purchasing your tickets.

On the night of your chosen draw, 5 balls and a bonus ball will be drawn, allowing you to win either free tickets, or a cash prize between Ā£5 (for 2 balls and a bonus ball) to Ā£25,000 for all 5 balls.

Furthermore, without paying anything extra, your ticket/s bought are also entered into the monthly Mega Raffle, where a ticket is drawn at random – and the lucky winner gets Ā£250,000. On top of these main competitions, you can also play Quick Win lotteries that are drawn every 3 minutes – with a guaranteed jackpot of Ā£25,000 each time.

As well as this, thereā€™s the chance to play Slingo and scratchcards, where you can buy a card from anywhere between Ā£0.05 and Ā£2 and can instantly win up to Ā£20,000.

Online Casino

The Online casino is a surprising addition that not many people know about. It has almost 600 games from the best providers around, including NetEnt, Yggdrasil and more. You can choose from the most popular games, such as Fruit Shop, to the best branded games such as Guns ā€˜n Roses and Game of Thrones. These are alongside the 10 jackpot games – such as Megajackpots Siberian Storm – where you can win up to Ā£500,000.

There are also 28 table games, such as blackjack, roulette, TXS Holdā€™em, Poker and more. If youā€™re a fan of live dealer casinos, then you wonā€™t be disappointed here either. Thereā€™s a great Live dealer lobby with some of the best games around including Lightning Roulette, blackjack, Poker and even Dream Catcher. Considering the online casino is its secondary product, it really is impressive and offers all the games you would expect to find.

The Health Lottery Bonus: Check Out the Offer

As this is more of a lottery site than an online casino, there is no real The Health Lottery bonus on joining and a minimal casino promotion. If you compare it to other online lottery or casino bonus offers, this is a lot less impressive. The welcome offer currently stands at 22 no deposit free spins. To get these free spins, you donā€™t need to deposit, but you do need to have added your payment details to your account.

Furthermore, you have to take up the offer within 30 days of opening your account and they are only valid for a selection of the games – including Starburst and Twin Spin – so check out the validity first. Furthermore, you must play the spins with 7 days of validating them and any winnings from the spins will be subject to a rather steep 60-times wagering requirement. Any bonus funds from your spins must be spent within 7 days or they will be forfeited. Also, be aware that the maximum you can win from the free spins is Ā£50. These are quite tough stipulations, so be sure to understand them all before claiming.

Deposit Bonus: N.A.
Bonus Condition: N.A.
Validity: N.A.
Other promotions: N.A.

There are plenty of other promotions on offer on the site apart from the welcome bonus. On the lottery site you can win Amazon vouchers in raffles; earn a Dragon Bonus; receive various offers from local media outlets; receive refer-a-friend offers; earn cash back boosts and more. Be aware that all the offers on the site come with their own terms and conditions and vary from season to season, week to week – so check out the site for the very latest offers.

Deposit and Payout at the Casino

When playing on The Health Lottery website, you can basically either use your credit or debit card – or a direct debit. There arenā€™t the number of eWallet options and prepaid card options available as with other online betting sites. As this is purely a UK site, all payment options are directed towards the UK customer, so you need to be aware of this. You can fund your account by debit or credit card as well as by your mobile, but this is restricted to Ā£30 per day. For other methods, the minimum and maximum is set by the provider, although you cannot purchase more than Ā£80 of tickets for a single game. All deposits are immediate. You also cannot add money to your funds if your balance is in excess of Ā£2,000

Payment Options at The Health Lottery
Sections with different payment methods available at The Health Lottery including debit card, credit cards, Skrill, Neteller and paysafecard
Deposit options: Visa, MasterCard, Maestro, mobile
Minimum deposit : Ā£10
Fees: None
Accepted currency: GBP
Payout options: Visa, MasterCard, Maestro, mobile

If you have a win, you can either claim your winnings (dependent on size) at a retail outlet, or you can claim online. You can collect up to Ā£2,000 online only, but if your prize is higher than you need to contact the help line to claim, which is a charged number. Not ideal really. Furthermore, if your prize exceeds Ā£1,000,000 then THL can implement Prize Capping to reduce the sum paid. This is also something that you need to be aware of.

All in all, The Health Lottery is great for banking if you arenā€™t intending to spend, or win, a vast amount of money. If you get your ordinary wins, then it is fast, secure and easy. However, if you win anything substantial then it is a little tricky, having to phone up and claim, especially with a Prize Capping clause in place, so do be careful if going for mega prizes.

Security and Regulation

The Health Lottery site is regulated and licensed by the biggest gambling body in the UK – the UK Gambling Commission, which means that all aspects of this site are totally safe and completely legal, with the site being checked and regulated by a third party body. Furthermore, it has its casino licensed by the Alderney Gambling Control Commission as well, so it is fully compliant. As well as this, in terms of data security, the site is regularly audited independently to protect all data. The site uses every reasonable physical, technical and administrative measures to safeguard all personal and financial information. Also, The Health Lottery is accessed via https as opposed to http which ensures that all data sent and received is encrypted. It does serve to remember that no matter what precautions are taken; no online transaction is ever 100% secure.

Also, the site is linked to various responsible gambling organisations, such as BeGambleAware.org and GamCare. It also has a special area of the site dedicated to playing responsibly, which advises you on any steps to take if you feel your gambling is out of control.

Customer Support

This customer support at the site is pretty good and there are various ways to contact them if you need to. Firstly, there is a contact form which you can use, and there is also an email address you can send a message to help@healthlottery.co.uk You will often need to wait for several hours for a response though.

If you do need more urgent help then there is a phone number to call, however, this isnā€™t a free number and can cost 7p per minute as well as your telephone providerā€™s access charge. Itā€™s great that the option is there, but it would be better for a free-phone option. The customer service agents were helpful and professional, so this is a plus. There is also the opportunity to contact via post if there is no urgency at all. You can follow them on Twitter and Facebook, although it doesnā€™t offer this as a help service.

There is an FAQ centre if needed, which is decent. You can use this for general queries on your account, changes to games, bonuses and promotions, playing The Health Lottery, Quick Win games and more. Obviously, because of the lack of live chat and lack of free phone number, this would be your best first option.

Usability of the Online Lottery

The Health Lottery website is very decent. The look is very simple, bright, clear and attractive and this makes it easy to look at and easy to use and navigate. The emphasis is clearly put on its main product, the lottery, but itā€™s also easy to access the other games – also having a clear layout. You can log in or sign up at the top of the site, and underneath this, choose what you want to do – play, see results and more. Should you press play, you then have the option of lottery, Quickwin, Games and Scratchcards.

The lottery page is so easy that you simply enter your number on the home page and deposit with your account. You will then be able to choose how many games and lines. Access to any other area is also on the home page, so you can click on other options.

The casino page is also easy to use, with a menu allowing you to choose slots, jackpots, table games and live casino, with a great search function. It is quick, attractive and smooth and offers a fantastic and easy to navigate user experience.

The Health Lottery App: Many Different Slots

The Health Lottery app is a very fair representation of the desktop site, it is easy to use, navigate, looks attractive, runs smoothly, with seamless transitions from one page to the next and offers a great experience. Whatā€™s more, pretty much all of the products available on desk top are accessible on mobile. It doesnā€™t have a specified The Health Lottery app, but its browser is specially formulated to fit into a mobile interface. As such, it works well no matter what type of mobile you have – Apple, Android or even Windows. Also, banking and customer service are just as easy and accessible on mobile as desktop.

The swipeable menu makes it easy to access all areas of the site and allows you to play on not just the lottery, but also the casino and live games. It is clear that the designers have put thought and effort into both designs and it works well. Compared to the majority of lottery apps and mobile casino apps, this is one of the best.

Conclusion: Perfect Online Lottery and Casino

All in all, this is a pretty decent offering. The lottery games are great, user-friendly and easy to play, and the online casino is equally impressive, with a big variety of games from the biggest names and compares well to the best online casinos, given that it isnā€™t the main product. However, a few areas let it down. Firstly, customer service isnā€™t easily accessible and if you need urgent help, the phone costs money. Also, itā€™s tricky to get large sums of money out – especially with the capping that could be put into place.

However, all in all, if you are looking for a lottery and some games to take a chance on some wins, then itā€™s great and easy. It probably wonā€™t make you a millionaire, but it could give you some decent extra income. You also know youā€™re putting money towards good health related causes, which is great. Itā€™s safe, secure, highly regulated and isnā€™t a The Health Lottery scam – so all in all weā€™ll give it a solid 4.0 out of 5.

Alfred Holland, Casino & Payment Editor at Scams.info

Alfred Holland

Casino & Payment Editor at Scams.info

Alfie, hailing from a small town, had his horizons expanded when he set off to uni in the city. There he stumbled upon online casinos, marveling at how well the casino atmosphere transitioned to his laptop. He enjoys putting money on his beloved team Liverpool, but his one true love remains live casino games.Ā 

My favourite part of the job is getting to help others discover online casinos and imparting any wisdom that I can.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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