Slot Heroes Review

Please note: This online casino cannot be recommended by us at the moment. Please choose an alternative from our list of the best online casinos.

Launched in March 2017, Slot Heroes is managed by the games powerhouse Nektan Gibraltar Ltd. They hold two licences, one from the UK Gambling Commission and another one issued by the Gibraltar Gambling Commission.

🥇 Slot Heroes	Slot Heroes
⭐Rating	3.5 / 5.0
🎲 Total number of games	350+
💻 Software provider	Merkur, Microgaming, Big Time Gaming, and more
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Commission
🏆 Slot Heroes	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

They offer nearly 400 games presented in a fun, classic comic style. This brand has agreements with a large number of acknowledged game suppliers such as NetEntertainment, Evolution, Microgaming, Nektan, Elk Studios, Realistic Games and many more.

If you want to hit a jackpot feeling like a Superhero in a fun online casino, this is the place for you. Through our Slot Heroes review you can find out more about the games, payment and withdrawal methods, licences and what makes Slot Heroes a safe, reliable casino and not a scam.

Overview of Our Experience

Greenish-blue and orange with white are the main theme colours of this online casino. The background suggests an afternoon cityscape straight from a comic. As you launch the site in your browser, you will see a striking carousel with different offers.

They are tempting you with a very attractive welcome package of £500 and 50 spins on Starburst, several fun current promotions and the VIP Elite programme, as well as a banner reminding you that this online casino has a Responsible Gaming programme in place and GameStop and GambleAware support. At the bottom of the page you will easily spot the practical links and logos of banking methods and official bodies.

The company is fully licensed and regulated by two important authorities, the United Kingdom Gambling Commission and the Gibraltar Gambling Commission. We will cover all related details further on.

There are 4 different ways to contact Customer Support: phone, Live Help, e-mail and traditional post. The phone and live support are only available from 8am till midnight unfortunately. The payment and withdrawal methods are not many but are certainly the most popular ones. Plus, there is a very convenient table in the Terms section which displays methods by country and currency. Slot Heroes accepts GBP, EUR, SEK, CAD and NZD.

Slot Heroes Check: Scam or Not?

Here are the main, but not the only, factors that reaffirm that this is a serious provider and not a Slot Heroes scam. They own licences issued by both the Gibraltar Gambling Commission and the UK Gambling Commission. They use a Random Number Generator, which guarantees the random outcome of the games.

In the Fair Games area, you can even access the RNG Test Certificates from the UK, Malta and Gibraltar. They collaborate with the IBAS (the Independent Betting Adjudication Service) in the area of dispute resolution with their customers located in Great Britain. Customers outside of Great Britain are welcome to contact the Gibraltar Gambling Commissioner in case of any issues they might have.

The brand has signed agreements with a number of leading providers on the market such as Microgaming, Evolution or NetEnt. These companies certainly would not agree to provide their products to a dishonest business partner.

Slot Heroes uses safe and acknowledged payment methods such as PayPal and Neteller for example. They care about the safe, healthy gaming habits of their players as demonstrated by their Play Responsibly scheme – you can find references to GameStop and GambleAware.

Overview of the Offers from Slot Heroes

Still relatively new on the market and yet already seducing with its colourful variety of exciting games from so many top-class providers. There are some fresh, newlyreleased games as well as your all-time favourite classics. From slots and table games like poker and roulette to the most modern Live Dealer games; there are over 350 games to choose from.

The Website of Slot Heroes

Online Casino

No matter what your taste, there is fun waiting for you for sure. Upon clicking on the All Games tab you will be presented with a display of thumbnail images of the games, which you can start playing in a demo version. There is no typical division by game category or a filter but a search window is provided. Rest as-sured that there are not only slots but also Blackjack games, Poker games, Baccarat, Live Dealer games and more for you to enjoy.

Slots

Undoubtedly, slots are the most popular games amongst online casino players, hence there is a rich selection. Slot Heroes, thanks to being operated by Nektan (Gibraltar) Limited, has access to a huge variety of games delivered by some of the best providers on the market like NetEntertainment, Microgaming, Nektan, Aristocrat, Elk Studios, Realistic Games, Nextgen, Scientific Games, Blueprint Gaming and Barcrest. There are several jackpot games such as Jackpot Jester Wild Nudge, Wish Upon a Jackpot and Rainbow Jackpots. It is a fair but not great slot website.

Some of the top picks are:

1. Starburst
2. King Kong Cash
3. Rank Up Dragon
4. Wild Scarabs
5. Vikings Go Berzerk
6. Wheel of Fortune
7. Thunderstruck II
8. Rainbow Riches Reels Of Gold
9. High Voltage
10. Jack and the Beanstalk

Table games and other games

Prefer strategy games over pure luck-based ones? There is definitely something to tempt you in the Slot Heroes range. You’ve got a number of Blackjack options, for example Hi-Low Blackjack or Blackjack Perfect Pairs. There are roulette games like Roulette and American Roulette. Poker fans can bet on Aces & Faces Power Poker or Double Double Bonus Poker. You can also let yourself be surprised by one of the scratch card games.

Live Casino at Slot Heroes

For such a relatively small casino, we’re happy with their live casino. The games here are delivered by Evolution Gaming, NetEntertainment Live and Extreme Live Gaming. You can choose between Auto Roulette, French Roulette Gold, Blackjack Silver, Speed Baccarat Live, Diamond VIP, Three Card Poker and Dream Catcher.

Please note that live dealer games contribute only 10% towards the games wagering requirement. Other than that, they are way more exciting than the traditional ones, as you can interact with the live dealers.

Slot Heroes Bonus: Check Out the Offer

We’re very happy to see that Slot Heroes gives out 50 spins on one of our favourite slot games, in addition to their already generous welcome package of up to £500. That’s one fabulous offer. If you shop around a little, you’ll see that it definitely stands out compared to the competitors’ welcome offers and other casino bonuses.

How can you claim your Slot Heroes bonus and free spins? You have to be a newly registered customer. Make a deposit: you will get your 1st match bonus of 200% up to £50 and the 50 spins at 10p each to enjoy on Starburst only. Your 2nd deposit will give you a 100% match bonus up to £200 and your 3rd deposit will result in a 50% match bonus up to £250.

The terms and conditions of this offer are:

• you must make a minimum deposit of £10. This is a general minimum deposit amount for this casino except for deposits made with Boku, in which case the minimum is set at £15;
• winnings from the spins on Starburst will be credited as bonus money. Their wagering requirement is 40x;
• the playthrough requirement of the bonus funds is x40 of the total of the deposit money plus the bo-nus amount, for example (£10 + £10) x 40= £800;
• the bonus money can’t be used on a large number of games – be sure to read the conditions of the welcome bonus in detail;
• the bonus funds will be converted up to the value of 4x the amount of the bonus amount awarded;
• the bonus is valid for 28 days

For returning customers there are plenty of other special promotions and bonuses to enjoy, including weekly bonuses, Weekend Bonanza and one-off promos. Loyal customers who have made payments of over £2,000 will surely be happy to know that they started to climb the ladder of the VIP Elite club.

At the Silver and Gold levels, they will be treated to extra exclusive promotions & reloads, higher deposit limits and faster withdrawal times. Once you reach the Premier level, you will get your personal account manager. The highest level is Elite.

Deposits and Payouts at the Casino

The minimum deposit amount is £10 and the maximum per transaction is £10,000. Boku is the only payment method for which the minimum required deposit is £15 and it comes with a 15% fee. All other deposits are free of charge.

Slot Heroes accepts the following currencies: GBP, EUR, SEK, CAD and NZD. There is a very handy table in the “Terms” section where you can see all possible combinations of deposit methods by country and currency along with the corresponding withdrawal methods.

To sum up, you can make a deposit using Visa, MasterCard, Maestro, Neteller, Skrill, Skrill 1-tap, Boku, Paysafecard, Zimpler, Trustly, GiroPay and Sofort.

Payment Options at Slot Heroes
Deposit options:	PayPal, Visa, Visa Electron, Maestro and MasterCard; Neteller, Boku, Paysafecard, Skrill, Skrill 1-Tap, GiroPay, Sofort, Trustly and Zimpler
Minimum deposit:	£10, except for Boku £15
Fees:	Boku 15%
Accepted currency:	GBP, EUR, SEK, CAD, NZD
Payout options:	Visa, Visa Electron, bank transfer, Sepa, Neteller, Skrill,Paysafecard, Trustly

The minimum withdrawal amount is £10/€20/200kr/$40 and the maximum amount is £2,000. The usual processing time is up to 3 working days; in the case of credit and debit cards it is up to 5 working days. Withdrawals are made via Visa, bank transfer, Sepa, Neteller, Skrill and Paysafecard.

A side note: payouts from the games are capped at £250,000 per single spin, except for progressive jackpots.

Security and Regulation

The operating company behind Slot Heroes is Nektan (Gibraltar) Limited. They are fully licensed and regulated both in the United Kingdom and in Gibraltar. For customers located in the UK, there is the UK Gambling Commission licence, and for Gibraltar, there is the Government of Gibraltar Licensing Authority licence. Players from all other countries fall under the licence issued by the Gibraltar Government, and their operations are regulated by the Gibraltar Gambling Commission.

The randomness of the games is achieved thanks to the Random Number Generator (RNG). There are RNG tests from UK, Gibraltar and Malta available on the casino site. The accuracy and transparency of the system is supervised by NMI, a company dedicated to testing and certifying.

With regards to any possible issues and disputes, customers located in Great Britain can refer to IBAS. This is the Independent Betting Adjudication Service, a third party body for Alternative Dispute Resolution (ADR). Players from territories outside of Great Britain may contact the Gibraltar Gambling Commissioner in case of a dispute.

Customer Support

Slot Heroes provides various ways for its clients to get in touch. You can do so via telephone, the number for which is provided on their site, as opposed to many other companies, which seem to be resistant to revealing their contact number. There is also Live Help. These two channels are there for you from 8am till midnight every day.

You may choose to use e-mail: slotheroes.support@nektan.com. As per the Contact Us section, the agents will get back to you within 24 hours. The last channel is traditional post – the company’s correspondence address is also provided. The customer support agents are able to attend for the time being in English, German, Italian, Norwegian and Swedish.

We encourage you to check out the FAQs, Support page and Terms section. Nearly all the information is included there, and it might be a time-saver to be able to find the answers yourself without, for example, having to wait for the Live Help to re-open in the morning.

Usability of the Online-Casino

The super cute classic comic style of the design and the colours that are cool and unusual for an online casino definitely make a difference. As for the layout and features, these seem to follow the pattern of other Nektan sites.

There is the large, striking, colourful central carousel with static banners, top right – Support and Play Responsibly. When you click on the All Promotions button, you will be taken to the details and conditions of all standard and current promotions.

The games can be accessed through one of the tabs, be it Player Favourites or Live Dealer, for example. There are no scroll-down menus anywhere and no filters but there is a search option. The practical and legal information can be found at the bottom of the page, along with all the most important logos.

Slot Heroes Casino App

As we mentioned previously, Slot Heroes offers games from a number of reputable providers. However there is no dedicated Slot Heroes app for Android or iOS devices. The games are played directly in your browser of choice, meaning you won’t need to download any additional mobile casino app.

Conclusion

This operator can easily be compared to some of the best online casinos, and we believe that it has great potential. Though, while writing our Slot Heroes review we discovered that there is a cap on the maximum amount that you can withdraw from a single spin. We also thought that while the games were fun to play, there was just a bit of a limit on the selection of games being offered. In addition, we would also like to see 24/7 Customer Support and the addition of a few more payment options. Whoever, we are excited to see what this casino has in store for players in the future.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.