Cloud Casino Review

Top Slots Demo available!

Mega Moolah
Golden Goddess
Gonzo’s Quest

And 300+ more slot games

Safety

Games and data security checked by	iTech LabsSectigoGamCare

Software Providers

Most famous game developers	NetEnt, Blueprint Gaming, Quickspin

Payment Methods

Exceptions	Attention: Only certain services count towards the bonus
Most popular payment services	PayPal, Trustly, paysafecard
Learn more about payments	Read more

Payout Times

Limits and important information	Payout times at Cloud Casino are in line with the industry average
Cloud Casino Casino Payout Details	Withdrawal by Manual Bank Transfer Reputable Payment Providers No Transaction Fees
Learn more about payouts	Read more

RTP Rate

Monthly Payout Ratio	High, 96.00% on Average
Checked by	iTech Labs
Learn more about the payout ratio	Read more

Customer Support Options

Chat from	07:00-23:00 Email Chat Phone
Available languages	English, Finnish, German, Spanish, Norwegian
Secure link to Cloud Casino site	CloudCasinoCheckedVisit Casino!

Through this Cloud Casino review, we’ll put this site to the test and examine its features, including its welcome bonus, promotions, payment methods, user interface, mobile experience, security and products, to see if this is a safe and fun online casino for players to use.

Overview of Our Experience – Is Cloud Casino Safe?

Despite being just a couple of years old, Cloud Casino looks like it was designed 20 years ago. It’s really not a pretty site. Under the hood, though, it’s not half bad, with a good selection of casino games – including titles such as Starburst, the famous Cleopatra slot and Wolf Gold – providing users with a decent product offering. Games available on this site include online slots, progressive jackpot slots, table games, live casino games and instant win varieties.

Cloud Casino gets its 350+ titles from a range of software providers, including a selection of Microgaming games and titles from Red Tiger, Pragmatic Gaming, NetEnt, IGT, Yggdrasil and Scientific Games – a reputable bunch who make some of the most popular titles in the world. For vastly more games, check out our review of Griffon Casino or alternatively our review of SpinYoo.

Customer support at this online casino is available via live chat, telephone and email. Customers can get in touch with the company using live chat or phone between the hours of 08:00 and 00:00 (GMT), while emails are responded to within 24 hours.

As this site is licensed by both the United Kingdom and Gibraltar Gambling Commissions, players can be sure that this is a safe and secure online casino to play at, and one that will protect player data and funds.

Cloud Casino Check: Scam or Not?

With licences from both Gambling Commissions of Gibraltar and the United Kingdom, it’s safe to say there is no Cloud Casino scam. In order to obtain such licences the company has had to demonstrate that it is a fit and capable enterprise, one that is capable of paying out all winning bets, protects player funds and promotes responsible gambling and makes use of random number generators to product results.

Furthermore, the site also uses games from highly reputable providers such as NetEnt and Microgaming, who ensure that games are fair and totally random in the results they product – thereby free of manipulation from the casino itself.

In short – five points from this Cloud Casino review that mean it’s safe for UK players:

• Holds a Cloud Casino licence from UKGC
• High-end encrypted connections keep data and money safe
• Work with numerous trustworthy payment providers
• Catalogue filled with titles from reputable software developers
• Games tested for fairness by independent auditors

Cloud Casino also makes use of secure payment methods, most notably PayPal – which is still a rarity at online casinos. PayPal is extremely popular with players as it is very secure and prevents the need to share bank details with third parties, it’s also exceedingly quick and easy to use online.

Cloud Casino Bonus Offer – Check Out the Promotions

With a welcome package worth up to £500 plus 150 spins on selected slots, the Cloud Casino bonus seems very appealing at first glance. This promotion comes in three parts, over the course of a new players first three deposits. The first will be matched 100% up to £100 (meaning that a customer should deposit £100 in order to get the maximum bonus), and will also be awarded with 100 spins. The second deposit will be matched 50% up to £100, with 25 spins. While their third will be matched 100% up to a £300 bonus, along with 25 spins.

There are a lot of conditions required to claim the deal, so it doesn’t quite rank as one of the best casino bonuses out there, in fact it seems rather restrictive. It’s always a good idea to pay attention to the wagering requirements of any welcome bonus to see if it is worth it. For an offer that is less restrictive check out the PartyCasino bonus.

However, players should always look at the term and conditions of any promotion before getting too excited. The most important thing to note with this offer is that there is a wagering requirement of 30-times the bonus and deposit in order to make these funds withdrawable. While a 30x wagering requirement isn’t too bad, the fact that the Cloud Casino bonus has added the deposit and the bonus amount together effectively makes this an 60x wagering requirement.

The spins conditions, meanwhile, are much better. Players must deposit a minimum of £10 on each of their first three deposits in order to attain the maximum number of free spins. Wins from these spins are awarded as bonus funds which are then subject to a 40x wagering requirement.

Cloud Casino also has a number of ongoing promotions for existing players, these include deposit bonuses and free spins when you deposit on certain days in the month. The site also has a comprehensive VIP section which acts as a loyalty scheme for both low stakes and high-rolling players.

Overview of the Offers from Cloud Casino

Over 350 games are available to play at Cloud Casino, as a Nektan site they make using of top software providers such as Microgaming and NetEnt for their titles. This means you’ll find a great selection of games, including some of the most famous slot titles in the world. For a similar experience from another Nektan casino check out our Red Spins review or another here.

The Website of Cloud Casino Casino

Online Casino

This site is a devoted online casino, meaning you won’t find other products like a sportsbook, lottery or bingo here. While some people like to have an all-encompassing betting experience, it often proves better for smaller operators to focus on one area, in this case casino – of which over 350 games are available. For a wider selection of games check out our Grand Ivy Casino review.

By using trusted software providers like Microgaming, Yggdrasil, NetEnt, Red Tiger, Pragmatic, Scientific games and IGT, Cloud Casino has guaranteed a good selection of titles. Popular online slot games available on this site include the Starburst Slot, Wolf Gold, Vikings Go Berzerk, Aloha Cluster Pays, Gonzo’s Quest and Cleopatra.

As well as classic online slots though, players who like bigger prizes can also shoot for multi-million progressive jackpot games like the record-breaking Mega Moolah Slot and other famous titles like Golden Goddess, Paws of Fury and Top Cat. Over 20 progressive jackpot games are available in total.

Cloud Casino users can also enjoy a range of table games, including lots of blackjack and roulette variants, as well as Pontoon, Punto Banco and Oasis Poker. But if you’re looking for an immersive casino experience, look no further than the live dealer casino games using Evolution gaming software, with Dream Catcher, multiple blackjack and roulette games, as well as baccarat, Three Card Poker, Caribbean Stud Poker and Casino Hold’em all available to play, and always with lovely real-life dealers helping you along.

A nice selection of trustworthy deposit methods is available at Cloud Casino. It includes Skrill, Neteller, Boku, Trustly, Paysafecard and, most notably, PayPal. All of them are trusted and secure casino payment methods. Recently, players have been looking for fast e-wallet transactions and use Upaycard casino payments, but unluckily, this is not offered at the casino.

For fast transactions, we advise you to opt out for one of the Pay by Mobile casino payments. All deposit methods are free of transaction fees except for Boku, which will apply a 15% fee that will be removed from your deposit amount. Players are able to deposit between £10 and £10,000 per transaction.

Bizarrely, the only way to withdraw funds from Cloud Casino currently is via a manual bank transfer, for which you must contact the customer support and request a withdrawal. To do so you need to send them your bank’s name, the name on the account, the account number, the sort code (for UK banks) or the IBAN and BIC (for non-UK European banks) and the amount. Players are able to withdraw between £10 and £10,000 per transaction.

When it comes to payment methods, Cloud Casino is very strange. On the one hand it seems like a progressive online casino by accepting the likes of PayPal. But on the other, the site only accepts bank transfer withdraws which must be manually processed and is a completely outdated strategy.

Security and Regulation

The most important thing to consider when looking at Cloud Casino security is the gambling licences it has. As it is licensed by both the Gibraltar and UK Gambling Commissions, players should be rest assured that this is not a scam site. In order to get these licences, the company has had to demonstrate it can pay out all winning bets, it promotes responsible gambling, takes care of player data and funds and also has no criminal connections.

Furthermore, this online casino has RNG test certificates presented on the site from the UK, Malta and Gibraltar. RNGs (random number generators) are an important part of virtual casino games as they ensure players a truly random, and therefore fair, Cloud Casino experience. Random number generators produce truly random results in games, thus ensuring that neither the operator nor software provider can manipulate results on any single spin. This means that the user is playing purely against the odds.

The site also presents RTP (return to player) rates on all games, as well as across the website as a whole. This shows players how much of the money they put in is then returned to the player pool in the form of winning (although obviously not necessarily to the same player). Again, this level of transparency shows that this is an online casino that can be trusted to provide players with a fair gaming experience.

When it comes to customer service, Cloud Casino does a decent job despite its tender years. The site offers telephone, email and live chat support between the hours of 08:00 and 00:00 (GMT), thereby covering most of the day. Live chat is easily accessible from the tab at the bottom of the screen during active hours.

While it’s a shame that the site doesn’t provide 24/7 support like larger operators, it still provides a decent service most of the time. Telephone support is becoming increasingly rare among online sites too, so its good to see that Cloud Casino recognise that this is still a preference for some players.

Waiting times for live chat are generally short, with customer service representatives knowledgeable and friendly. Of course, you’ll also need to contact customer support if you wish to make a withdrawal as this is not yet automated on the site for some reason.

Usability of the Online Casino

Let’s not kid ourselves: this is an ugly website. It’s hard to explain why it’s so ugly, it just seems to be a case of poor graphic design, with the different components of the site not sitting visually well together. That said, this is still a very easy site to use. The navigation is clear and games can be accessed from the home page with neat categories helping players sort through titles.

Promotions can be accessed from the header banner, while everything seems to be within one or two clicks of being accessed. This site is certainly an anomaly in that it is both user-friendly but ugly at the same time. Nevertheless, playing games on the site is easy and straightforward.

No Cloud Casino App

As of yet, there is currently no Cloud Casino app available to download. However, the site is fully responsive on mobile devices when using your browser. The site follows the same theme across all devices, meaning you get the full product range regardless of whether you are on a desktop, tablet or mobile.

While there are many other mobile casino apps out there, it’s unsurprising that the Cloud Casino app doesn’t exist yet, as the site was only launched in 2016 and has more pressing issues to deal with, such as automating withdrawals from the site.

Cloud Casino Review Conclusion: Ugly But Functional

Cloud Casino is a mixed bag – perhaps unsurprising for a site that was launched in just 2016. On the one hand it has a strong range of games from trusted providers, including NetEnt, Microgaming and IGT. In fact, it is one of the top-rated IGT online casinos. Furthemore, it is easy to navigate, has PayPal as one of several payment methods and is easy to use on all devices.

However, players must contact customer support to make request withdrawals and the site is far from pretty. Overall, though, this is one of the online casinos you can trust, with the site boasting both Gibraltar and United Kingdom Gambling Licences which prove there is no Cloud Casino scam.

Frequently Asked Questions

Wwe are now reaching the end of our Cloud Casino review. We have provided a lot of information for you to read through, so if you would like a recap of the most important points or if you still have further questions, simply visit the FAQ section below. There we have covered the most frequently asked questions sent to us and included links to the most important aspects, such as Cloud Casino safety.

Cloud Casino Play Here!

Cloud Casino has a good selection of games and some interesting features although it remains a little round around the edges.

3.5 / 5.0

Reviewed by Nicholas Crouch