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Chelsea Palace Review

Lead Author: Nicholas Crouch
Last Update: 06/02/2024

⛔ We regret to inform you that this online casino is no longer available for UK players! If you want to play real money games, please choose an alternative from our list of best online casinos.

In our review, we scrutinise how Chelsea Palace Casino lives up to its claim of providing “relentless entertainment and overflowing rewards.” True to its noble name, it promises safety of your transactions and personal data. Read on to uncover more in this detailed Chelsea Palace Casino review.

Our casino experiences at a glance

Advantages of Chelsea Palace

  • Accepts PayPal
  • Great Welcome Bonus
  • Additional Incentives and Offers
  • Fully Optimised for Mobile
Rating 4.0/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • 🎲 Total number of games: 350+
  • 💻 Software provider: Microgaming, IGT & More
  • 💳 RTP Rate: 96.00%
Legality Available for players in the UK
🎁 Welcome Bonus
Bonus Up to 300 Bonus Spins
Link to casino page Play Here!
Terms Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.
Top Slots Demo available!
Valley of the Gods Valley of the Gods game
Starburst Starburst game
Cleopatra Cleopatra game

And 368 more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information Payout times at Chelsea Palace are in line with the industry standard
Chelsea Palace Casino Payout Details
  • Choice of Payment Providers
  • Staightforward Payouts
  • No Fees for Most Methods
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 07:00-23:00 Email Chat Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to Chelsea Palace site Visit Casino!

When looking at a new online casino, it’s important to make sure it offers reliable games and trusted payment methods. You want to know that your personal and financial data will be in good hands. Read our Chelsea Palace review to see all the games available here from numerous well-established and renowned software providers. The offering is not immense but is big enough to have a taste of a bit of everything. Keep reading our impartial review.

Overview of Our Experience – Is Chelsea Palace Safe?

In our Chelsea Palace casino review, we were surprised by the website and its functionality. The predominant colours are black and white, with details in gold and royal red. Of course, this is a palace-themed casino. The homepage is more than complete with the information. Perhaps if you are looking for a simple casino focused on the action you might feel overwhelmed by the amount of text.

There is a central menu with tabs corresponding to the main categories of game plus promotions, jackpots and VIP. On the right-hand side you’ll find a button named More Games. This is basically a filter by even more detailed categories. It provides the exact number of games you will be able to choose from. There we can already appreciate that out of an overall 450+ games on the menu, the vast majority are slots and that this casino has 22 Exclusive games.

✔️ Company Chelsea Palace Casino
✔️ Address Chelsea Palace, Nektan Gibraltar Ltd, Suite 971, Europort building, Europort Rd, Gibraltar
✔️ Registration Number UKGC: 39107 and 041645, GGC: licence no. 054
✔️ Regulation / License GGC, UKGC
✔️ Phone +44 203 621 6949
✔️ Email chelseapalace.support@nektan.com
Live Chat 8am – Midnight

The casino also boasts a blog with really helpful articles, delving into the strategies and rules of various games. Beneath this informative section, logos of every game provider the company partners with are displayed, a testament to its diverse range.

Among these, you’ll find renowned names like Evolution Gaming, Konami, Scientific Games, and NextGen, highlighting the casino’s status as one of the top Evolution Gaming online casinos. This feature not only adds value but also showcases the casino’s wide array of high-quality gaming options.

Chelsea Palace is also among the best IGT online casinos. The login and sign-up buttons are highlighted in the upper right-hand corner. You cannot miss this clear invitation to join and play. Let’s take a look at what Chelsea Palace casino has to offer.

Chelsea Palace Check: Scam or Not?

The most important thing to look at when considering an online casino is if it’s licensed and regulated by an official authority. Imagine what a nerve-wracking experience it could be if you placed your bets and your money just disappeared into the vast internet world. Stay calm. For any casino to operate in Great Britain it must hold a certificate issued by the corresponding regulating authority which is the above-mentioned UK Gambling Commission. These guys apply extremely tough criteria and only issue a license to the most reliable and trustworthy companies, therefore a Chelsea Palace scam is not possible.

In short – five takeaways from this Chelsea Palace review that show it’s safe for UK players:

  • Meets strict criteria to receive a Chelsea Palace licence
  • Works with numerous trustworthy payment providers
  • Only has games from reputable software developers
  • High-end encrypted connections ensures Chelsea Palace safety when it comes to your data and money
  • These games are tested for fairness by independent auditors

As an additional positive point, this casino also holds a licence from the Gibraltar Government Licensing Authority, which allows it to operate outside the territory of Great Britain. This does not affect UK players. Nonetheless knowing that more than one government approves the site is another clear sign that it cannot possibly be a Chelsea Palace scam and is a trustworthy business.

Chelsea Palace Bonus Offer – Check Out the Promotions

At the time of writing this review, the Chelsea Palace bonus is a very, very generous welcome package – similar to top casino bonuses. You could even get up to 300 Bonus Spins on your first deposit, as long as you meet all the requirements of these offers. See how this compares to other casinos offering bonus spins here.

The offer is for new customers only. You must be over 18 years of age and make a deposit of £10 or more. A deposit of £10 or more will reward 100 bonus spins. A deposit of £20 or more will get you 200 bonus spins, while any deposit worth more than £50 will receive 300 bonus spins. The bonus is valid for first deposits only, and will not be offered on subsequent deposits.

Wins will be awarded as Chelsea Palace bonus funds. There is a wagering requirement of 30x. Winnings from the spins will also be awarded as bonus funds and carry a 30x play-through rule. Be sure to check what games contribute towards fulfilling these requirements as there are a number that contribute 0% like blackjack and roulette and some can’t be played with this offer at all.

The validity period of Chelsea Palace casino bonus is very short; you only have 24 hours to wager it before the bonus funds disappear from your account. As with most of the Nektan casinos, this one is also subject to a 4x conversion rule. What this means for players is that 4x the amount of the initial bonus awarded is the maximum conversion amount from the bonus funds.

🎁 Deposit Bonus Up to 300 Bonus Spins
🎁 Bonus Condition 30x Wagering Requirement
🎁 Validity 24 hours
🎁 Other Promotions VIP Elite, Weekly Bonuses, Frequent Special Promotions

As for other special promotions, you can expect to be showered with opportunities to spend and win. There are plenty of frequently running special promos, as well as the VIP Elite club for privileged members. Once you ascend to this level you can count on having your deposit limits increased and withdrawal times reduced and you’ll receive exclusive promotions and even a personal VIP account manager.

Something that is not mentioned in any of the promotions’ terms is that Chelsea Palace caps the gains from a single spin at £250,000 for all games, excluding the progressive jackpot. We do hope you hit the progressive jackpot, as this would truly be the only large amount of cash you would get to keep without it being capped or otherwise reduced through the casino’s conversation rates.

Overview of the Offers from Chelsea Palace Casino

With such an enormous number of online casinos to choose from, you would most probably choose a casino initially based on its design and games library. Then we are guessing you would take into consideration other elements like promotions, payment options, etc. If you are an avid, experienced player, you might be looking for games from your favourite provider. As a new customer, we suggest you just check out different games. This is the best way to figure out what will become your favourite.

The Website of Chelsea Palace Casino
Chelsea Palace Homepage
Games Selection at Chelsea Palace Casino

This casino works with the best gaming software providers boasting the best Microgaming slots and games from NetEnt, Evolution Gaming, NextGen Gaming, Yggdrasil Gaming and Big Time Gaming. Speaking of Yggdrasil, this Swedish developer is a great one to check out if you are after something unusual and different with innovative features. Here are some hints of their titles available at Chelsea Palace: Beauty and the Beast, Valley of the Gods slot and Vikings Go To Hell.

Slots

Pretty much every online casino’s offer will predominantly comprise different slots. Chelsea Palace is no exception. Out of the several hundreds of games, 368 are slots. There are of course different table games and live casino games as well. We will talk about them below. There is also a blog with really helpful articles covering the strategies and rules of the games. Underneath it there are logos of every single game provider the company cooperates with. This is a great feature to have.

As soon as you click on the slots tab, you will be taken to a page with a grid displaying some game images. As you move the mouse over the images, you will spot a tiny yellow icon with the letter “i” in the upper right-hand corner. If you click on this you’ll be taken to no less than the brand’s own review of the game with specs such as minimum and maximum bet amounts, RTP (return to player) rate and special features.

This is what makes this casino really stand out from the crowd. Many casinos might provide basic information about the games but a whole review with a summary section makes the experience of betting here a lot more personal. If this operator continues to add to its game’s library, it may one day be considered one of the best sites for online slots.

Casino Games and Live Casino at Chelsea Palace Casino

Chelsea Palace is not only about slots. Here you can find a taste of different table games as well. Overall, you can play 43 different casino games. Like the best live casinos, this site offers 30 real-time dealer games, 11 roulette variations and some poker games too, like Texas Hold ‘em Champion’s Editioas. Amongst the 24 different variations of blackjack, for example, Multihand Blackjack, Blackjack One and Blackjack Suit ‘Em Up.

Deposits and Withdrawals at the Casino

Talking about cash, let’s take a look at how the banking operations work at the Chelsea Palace casino. There are payment and payout options available that are standard for Nektan casinos and these include PayPal, Neteller, paysafecard, Trustly, Skrill, and is one of the ever expanding list of Payz casino sites. You can use British Pounds, Euros, Swedish Krona, Canadian Dollars and New Zealand Dollars. Payments are instant and do not incur any fees. The minimum deposit amount is £10.

Payment Options at Chelsea Palace
💳 Deposit Options PayPal, Visa Electron, Maestro, Neteller, Boku, paysafecard, Skrill, Trustly
💳 Minimum Deposit £10, except for Boku £15
💳 Fees Boku 15%
💳 Accepted Currency GBP, EUR, SEK, CAD, NZD
💳 Payout Options Visa Electron, Bank Transfer, Neteller, Skrill, Trustly

Boku is the only payment method that has different conditions attached to it. This payment method adds your casino deposits to your phone bill. The minimum amount you can top your account up by is £30 and increases will be in increments of £5. In addition, there’s a 15% fee involved which means that to credit your account with £25.50 you’ll have to spend £30. If you want to know more about this method, we’ve compiled a list of other Boku casino sites.

Security and Regulation

When playing online, the most important thing is the security of your personal and financial data. Knowing that this casino is dually licensed ticks the first and most important box in terms of Chelsea Palace security. The UK Gambling Commission is the licensing and regulatory authority for the services rendered to customers located in the UK. Since the Nektan company is registered in Gibraltar, it must obligatorily obtain a separate licence from the Government of Gibraltar Licensing Authority, similar to popular casinos such as bet365 and Spins Royale. This Chelsea Palace licence covers its operations for customers from all other areas.

Another important aspect to take into account is whether or not the company offers a solid player protection programme. Chelsea Palace partners up with the likes of GamCare and GambleAware. It also cooperates with the IBAS and the Gibraltar Gambling Commission for external dispute resolution. One more point worth mentioning here is the SSL certificate this site holds, which means that the data transferred is highly encrypted.

Customer Support

Working Hours: 8am-12am
Phone Number: +44 203 621 6949
Live Chat: 8am-12am
Email: chelseapalace.support@nektan.com

Should you want to get in touch with a casino customer representative at Chelsea Palace Casino, you can do so via several channels. You can use email, which will be replied to within a maximum of 24 hours. There is live chat available and a phone number provided. These options are available from 8am till midnight every day.

In our opinion, a good FAQ section is a very important element of any online business. It can save both sides time and money. Since we are here to ensure that potential casino customers get the best possible overall deal, we had an inquisitive look at the information content in this section. We found it pretty extensive yet perhaps not particularly easy to navigate as there is no filter or search bar.

Usability of the Online Casino

Chelsea Palace Casino is offered in English, Swedish, Norwegian, Finish and German. The site is clearly designed to be used on your mobile device as it is much less clunky there than on the desktop. Both on your computer and on your mobile phone you can access the detailed categories. Unfortunately, there is no filter or search bar available. The Mobile Games category says that it contains 288 items. All the functions work equally smoothly on all devices.

Chelsea Palace Casino App: Many Different Slots

In line with the current tendency of moving away from apps, there is no Chelsea Palace app. We do not see it as a negative point, as you can very conveniently navigate through all the necessary options no matter what operating system you are using; iOS, Android or Windows. Similar to the best mobile casinos, you can play all types of games from the browser on your device, including live dealer games.

Conclusion: Chelsea Palace Casino, more than a decent selection of games

To conclude, We are quite pleased with this operator. In line with the best online casinos, it offers a considerably decent selection of games from a plethora of different providers. It is fully licensed by two gaming authorities. The payment options include PayPal, which is always an added safety point. Their welcome package is fabulous though the validity period of each bonus is only 24 hours.

Despite there being no Chelsea Palace app, the site is greatly optimised to work on mobile devices and works equally fine on desktops. What we would like to see disappear is the capping of winnings at 250,000GBP. Our Chelsea Palace Casino review grades this site a steady 4.0/5.0. Need more information on top online gambling sites? Check out the latest reviews on our homepage.

Frequently Asked Questions

We are now at the end of our Chelsea Palace review. We have provided quite a lot of information and covered many points. If you still have further questions, then please visit the FAQ section below. There we have covered the most frequently asked questions sent to us and included links to the most important aspects, focusing on Chelsea Palace safety.

1️⃣ Is Chelsea Palace legit?

Yes, you can feel safe when playing online at Chelsea Palace casino as they are a legitimate operator. To remain legit they must adhere to strict licensing rules and regulations, which you can read about in more detail here.

2️⃣ Is it safe to play at Chelsea Palace?

Playing at Chelsea Palace is safe, and the casino takes many steps to ensure this. They encrypt customer data, have their games tested for fairness by independent third parties, and have resources in place for people who may be at risk of problem gambling. We go into more detail in our safety overview.

3️⃣ Is there an exclusive bonus to the Chelsea Palace review?

Whilst this review doesn’t contain an exclusive bonus, new players can make use of the regular welcome bonus on offer at Chelsea Palace. It is made up of bonus spins and comes with a reasonable wagering requirement of 30x.

4️⃣ Can you play at Chelsea Palace for real money?

Yes, the good news is that you can play at Chelsea Palace for real money, all you need to do is make your first deposit and you’re good to go. Like any good modern online casino, Chelsea Palace are sure to offer a good variety of trusted payment providers for you to choose from.

5️⃣ How many casino games does Chelsea Palace offer?

Chelsea Palace has a great selection of games, and like most online casinos they are consistently adding to their catalogue. To take a closer look at what they offer check out our online casino section of this review, where we go into more detail about the slot title and table games on offer.

6️⃣ Is Chelsea Palace a scam?

No, like all the casinos we review we have ensured that Chelsea Palace is not a scam. There are a few factors to consider when determining if a casino is legit or not, including if they partner with trusted and well-known payment providers, which Chelsea Palace do.

7️⃣ What is the Chelsea Palace bonus offer?

Chelsea Palace has a decent welcome bonus on offer. It is made up of bonus spins with wins awarded as bonus funds, and you can read about this in more detail in our bonus overview. One downside is the validy period, as players only have 24 hours to wager it before the funds disappear.

8️⃣ What is the Chelsea Palace payout rate?

The RTP (return to player) rate of an online casino is an important figure to keep in mind when choosing where to play. Chelsea Palace has a reasonably high RTP of 96.00%. If you want to find out the RTP rate of individual games, they make it easy for you to do this on their site.

9️⃣ How to withdraw my winnings from Chelsea Palace?

If you get lucky and make any winnings from Chelsea Palace, the good news is that they’ve made it easy to withdraw these. You can find out more in our deposit and payout methods section. Luckily there are no restrictions or fees associated with withdrawing.

🔟 Does Chelsea Palace accept PayPal deposits?

If your preferred method of payment is PayPal then you are in luck! Chelsea Palace accepts PayPal. We understand why many online casino players favour PayPal, so we've compiled a list of our top PayPal casinos.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.