Casino Heroes Review

Please note: This online casino currently doesn’t accept players from the UK. Please choose an alternative from our best online casinos. 

Casino Heroes is an online casino with a difference. As well as offering over 1,000 casino games to play, this operator also allows you to immerse yourself in a new world. The entire site is themed as a virtual adventure, and you and your avatar can explore different islands and fight bosses to add to your gaming experience. It has won accolades at numerous ceremonies, including the prestigious EGR Operator Awards, and its dedication to unique and exciting gameplay makes this a fantastic, safe and scam free place to gamble online.

🥇 Casino Heroes	Casino Heroes
⭐Rating	4.0 / 5.0
🎲 Total number of games	1,000+
💻 Software provider	NetEnt
🎁 Welcome Bonus	N.A.
⚖️Regulation	UK Gambling Commission
🏆 Casino Heroes	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

A themed site can sometimes lose sight of its main goal, and the actual games become less important. Thankfully, this is not the case here, as there is still an amazing game selection where you can find all of your favourites. Read this Casino Heroes review for more info.

Overview of Our Experiences

The main look of Casino Heroes site is not overtly themed, but instead favours a simple and bold look. It is easy to navigate, and the game selection is simple and useable. If you do want to enjoy the hero aspect of the site, then there is a full explanation available before you start. Once you’ve created your avatar, you can enter the map whenever you like to play on whichever island you choose.

The Casino Heroe games themselves come from a large variety of different software providers. They range from industry giants such as Microgaming to the small but popular companies such as Yggdrasil. It’s always great to see some choice in providers, as each has its own style and unique gameplay.

Casino Heroes Check: Scam or Not?

Whenever you are entering any details online you want to know that the site is reliable and trustworthy. This is even more pertinent when the details you’re entering are personal or financial – and an online casino requires both. There are plenty of online scams out there, so you want to be sure that the operator you have chosen isn’t one of them. This Casino Heroes review will explain how you can ensure that the casino is not a scam.

Fortunately, when you are playing in the UK things are relatively simple. Any casino – online or land-based – operating in the UK is required to hold a licence from the UK Gambling Commission. This is a legal requirement and any casino operating without this licence is breaking the law. You can usually find the UKGC logo at the bottom of the page at any registered online casino and clicking on the logo will take you to the relevant licencing page. The organisation has strict rules and regulations and can issue fines or even revoke licences if an operator is not abiding by them.

Casino Heroes does indeed have a UKGC licence, and it actually also holds two further licences. One is from the Malta Gaming Authority which is quite a common second licence to see. Many gambling companies are based in Malta and so are required to also hold a licence from there too. It is also a very well-respected organisation, with stringent regulations. The third licence held by this particular operator is from the Antillephone License Validation, regulated by the government of Curacao. Only the UKGC licence is required to operate in the UK, and the other two licences are not particularly relevant to UK players. However, it is, of course, positive to see that a further two governing bodies have ensured that a Casino Heroes scam is not possible.

Overview of the Offers from Casino Heroes

While Casino Heroes really does have a great game selection – which we will get onto in a minute – what really makes it stand out is the adventure aspect. By clicking on the Maps icon, players may enter an imaginative world where gambling becomes more than just individual games. You may choose an island to play on and can conquer it by completing all of its regions. Each region has a boss which must be defeated before you can move on. You can watch your progress in the progress bar, and even collect rubies and other items in your inventory. This additional element really adds another level of gameplay to this operator and gives the player a fun long-term goal whilst gambling online.

The Website of Casino Heroes

Online Casino

Despite the intricacy of the virtual adventure, Casino Heroes has by no means neglected the main game selection either. There are over 1,000 different titles available, supplied by a variety of software developers. As with basically every online casino, the majority of the overall number is made up by slot games. These are extremely popular, and come in every colour, theme, and motif imaginable. There are over 850 slots at Casino Heroes, so you really have your pick. Within the slot games, there are also almost 30 jackpot slots available, which is a very respectable amount. Jackpot slots, also called progressive slots, give you the chance to also win a large jackpot, often in the millions. The jackpot increases every time someone plays the game, and since the game is linked across all casinos it is almost constantly increasing.

If you prefer table games to slots, then Casino Heroes will not let you down. There are over 50 table games available, including almost 30 variants of blackjack and roulette. On top of these, you can choose from mah-jong, money wheels, baccarat and numerous types of poker. Favourite variants of games such as punto banco and red dog also feature, so however you like to play, you should find something here.

The live suite at Casino Heroes is truly impressive. Most operators have a handful of live dealer games available, but this one has almost 100 live games, provided by both NetEnt and Evolution Gaming. The options include poker, blackjack, baccarat, money wheels, roulette, and top card. The table limits are between 10p and £75,000 so there is a game to suit every budget. If you are interested in roulette, Casino Heroes has some fantastic options for you. Both Lightening Roulette and Immersive Roulette from Evolution Gaming are available, which won EGR Game of the Year in 2018 and 2013 respectively. Double Ball Roulette is also an option, where two balls are spun at once, making it a thrilling yet uncommon variant.

For more casinos with great live casinos, take a look at our top-rated operators.

Casino Heroes Bonus: Check Out the Offer

Nearly all online casinos will offer new members some type of welcome bonus as a reward for registering. While it’s great to get something back, you should always make sure that you fully understand what you are signing up to, as the T&Cs for the bonuses are not always clearly displayed. Any promotion will come with conditions such as wagering requirements and timeframes, and you should make sure that these make sense for you. There is no point signing up to a bonus where you are obliged to spend far more than you usually would in order to get a small amount of bonus funds. It is a smart idea to think about your budget and how much you will realistically play first, and then see if the promotion will really be beneficial to you or not.

The Casino Heroes bonus is a little more complicated than most as it is split over your first four deposits. Overall you can get up to £400 in bonus funds, but the amount depends on how much money you put in yourself. For you very first deposit, the operator will match your money 100% up to £50. The second and third deposits will be matched 50% up to £50 and £100 respectively. The fourth deposit will be matched 25% up to £200. What you need to remember is that in order to get the full £400 in bonus funds, you will need to deposit £1,150 of your own money first.

If you do choose to make the full deposit for the £400, this will be given to you as bonus funds which cannot be withdrawn. Both the bonus funds and any winnings from them will stay in your account balance until you have met the wagering requirements needed to convert them into real withdrawable money. The requirements for the Casino Heroes bonus is 40x the bonus amount. This is actually a pretty decent requirement, as many operators ask you to wager the bonus amount plus the deposit too. However, this still means that even if you only get £50 in bonus funds, you will need to wager £2,000 to clear the wagering requirements, and this must all be done within 30 days.

If you choose to sign up to the welcome bonus, you can also receive free spins. With your first deposit, you can gain 200 spins on Starburst, which will be given you to 20 per day for 10 consecutive days. You can also decide not to go for the bonus funds at all, and instead choose to get all of your bonus in free spins. Depositing a minimum of £250 over your first four deposits will allow you to get 600 free spins on predetermined slot games.

This welcome bonus is fairly generous, as you can get a decent amount in bonus funds without putting too much money in yourself. However, we are speaking in relative terms, and you should always consider your own budget first and see if this bonus makes sense for you. If you are looking for other casinos with great welcome bonuses, we have a list of our best casino bonuses.

Deposit and Payout at the Casino

Whenever you are making financial transactions, you want to be able to use a payment method that makes you feel comfortable and secure. For many people, PayPal is a popular option. Unfortunately, this is not offered by this operator. If this is an important aspect for you, you can always have a look at our favourite PayPal casinos. We also recommend you read about one of our recommend PayPal operators in our Monster Casino review.

Payment Options of Casino Heores

Deposit options	Visa, MasterCard, Trustly, Skrill, Neteller.
Minimum deposit	£10
Fees	None
Accepted currency	GBP, EUR
Payout options	Visa, Trustly, Skrill, Neteller.

This particular operator actually does not have the largest range of payment options available. However, the biggest methods are still available, so we would think that there is still an option there that you will be comfortable using. For depositing funds, you can choose from the following: Visa, MasterCard, Trustly, Skrill, Neteller. All of these options are also available for withdrawing money too, except for MasterCard which can only be used for deposits. For fast and easy transactions, you may also use the payment method Zimpler.

Security and Regulation

Because his operator has the necessary licence from the UKGC, which is really the most important thing when you are concerned about security, we can guarantee that a Casino Heroes scam doesn’t exist. The UKGC and MGA are both known for being very strict with their regulations, and they do periodic audits at all casinos with their licences, so you can rest assured that standards are being upheld.

In addition to the licencing, there are several companies associated with this site that should also set your mind at ease, such as GamCare and BeGambleAware. Both of these organisations put the safety and welfare of the gambler first and will always help you out if you need it. This shows that the operator is also concerning itself with your welfare. The site is also approved by eCOGRA, which is the leading independent and internationally approved testing agency, specialising in the certification of online gaming software and systems. They are concerned with matters such as the protection of vulnerable or underage players, combating fraudulent behaviour, and fair gaming. This is a great accreditation to have, and it is a well-known and highly respected organisation.

Customer Support

Even if you are an experienced online gambler, every site operates slightly differently, and so it is to be expected that you might have questions from time to time. When this happens, you want to know that you can get these queries answered quickly and efficiently. Clicking on the help button in the footer on this site will open a new tab with the FAQs section. These are pretty extensive and have helpfully been separated into eight categories so that it is easy to find what you are looking for. If you have a more specific or personal question and cannot find the answer in the FAQs, then there are a couple of ways that you can get in touch with the customer support team.

The live chat feature is available between 9am and midnight, so hopefully there will be someone around for you to speak to directly. If you need help outside of these hours, then you can always send an email. The live chat is generally a really great option as it allows you to speak to a member of staff from the support team, so you can ask any additional questions that you might have. When we tested the live chat, we were first sent a message saying that it was too busy and asked to email instead. However, within seconds of receiving this message an operator came online and spoke to us. They did take a little while to respond between comments, and actually gave us some incorrect information regarding the promotions, but when we asked more questions things were cleared up.

Usability of the Online Casino

This site is very clearly laid out and you shouldn’t have any problems finding you way around. The virtual adventure may seem a little confusing to start with but there is a helpful How to Play guide which should clear up any confusion. The main downside to this site is that you cannot filter the game selection as effectively as elsewhere. For example, there are over 850 slot games available and yet there is no way to filter them by software provider, theme, style, or any other aspect of the games. They are simply split into favourites, and everything else. This makes it pretty difficult if you have an idea in mind the type of game you would like to play but don’t want to scroll through hundreds of titles. The only other option is to know exactly which game you would like to play, as you can use the search by but only if you know the exact name.

Casino Heroes App: Many Different Slots

If you are looking for a downloadable Casino Heroes app, you can install it on iOS devices. However, this is not the only way to play on your phone or tablet. The whole site has also been optimised for mobile, and so you can just go to the same website on your phone or desktop. You can even save the site on your Android phone as an icon so that when you click on it, it takes you straight to the site. The graphics on the mobile site are still of a very high quality, and the gameplay is smooth. You shouldn’t have any trouble finding your way around, as the layout is very similar to the desktop version. The whole site works really well on your desktop, tablet, or mobile phone. If you are looking for other apps or mobile sites, we have a list of our best mobile casinos too.

Conclusion: Adventurous Online Casino with Great Game Selection

We love something a bit different, and this operator fits the description! The virtual adventure really adds something special to Casino Heroes and gives its players something new and exciting to try. If you are a fun of gaming as well as gambling, then this may well be the place for you. Even if you aren’t really interested in going through the maps and islands, there is still a fantastic casino here. There are over 1,000 titles available from a great selection of software developers, including slot games, numerous jackpot slots, plenty of table games, and a really impressive number of live dealer games. It is difficult to find a site that is strong in every type of casino game, but this one might have nailed it!

Keep in mind that the top online casinos for this year offer excellent gambling features that are woth checking out as well.

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Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.